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Dartmouth-Hitchcock Medical Center: Spine Care
Huckman, Robert S.; Porter, Michael E.; Gordon, Rachel; Kindred, NatalieCase HBS-609016-EStrategyDescribes the Spine Center at Dartmouth-Hitchcock Medical Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in physical medicine and pain management, mental health providers, and occupational and physical therapists. The Center was created to address what its founder, James Weinstein, M.D., s...Starting at €8.20
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ActionAid International: Globalizing Governance, Localizing Accountability
Ebrahim, Alnoor; Gordon, RachelCase HBS-311004-EAs a global NGO working in 45 countries, ActionAid International aims to eradicate poverty by addressing its underlying causes such as injustice and inequality. This case follows a series of radical transformations implemented by the organization's CEO, Ramesh Singh--a power shift from its headquarters in London to an international secretariat in Johannesburg; a new federated governance structure that increases the influence of units in Africa an...Starting at €8.20
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The Broad Institute: Applying the Power of Genomics to Medicine
Sato, Vicki L.; Gordon, RachelCase HBS-608114-EIn June 2003, Harvard University and MIT announced an unprecedented partnership to create a biomedical institute, The Broad Institute. The culture of the Broad centered on science, and those involved considered it to be at the edge of the scientific frontier. In just four years the Broad had made many important scientific contributions to the bio-medical field. These included understanding genetic alterations in cancer; building an RNAi Consortiu...Starting at €8.20
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Diferencias en el Trabajo: Jenny (A)
Sucher, Sandra J.; Gordon, RachelCase HBS-408S49Leadership and People ManagementLas diferencias en el trabajo: Jenny (A) HBS Caso No. 9-408-017 se encuentra en Amsterdam. Acompañado por su jefe, Jenny está lanzando un compromiso de la comercialización, pero el cliente potencial no deja de hacer comentarios acerca de lo atractivo que la encuentra.Starting at €8.20
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ITC eChoupal Initiative (Spanish version)
Upton, David M.; Fuller, Virginia A.Case HBS-606S02Service and Operations ManagementSoybean farmers in India have traditionally sold their product through ineffective and frequently dishonest physical marketplaces (mandi). Farmers are generally poor and often illiterate and are forced to be "price-takers" after an arduous journey to the mandi. They also have very limited access to information and education on farming techniques. Describes the use of Internet technologies to reach these farmers and, in particular, examines a new ...Starting at €8.20
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Differences at Work: Martin (B)
Sucher, Sandra J.; Gordon, RachelCase HBS-408052-ELeadership and People ManagementIn Differences at Work: Martin (B) HBS Case No. 408052 Martin leaves the firm partially because of the incident but he does not tell his firm the reason for his departure.Starting at €5.74
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Differences at Work: Ben (C)
Sucher, Sandra J.; Gordon, RachelCase HBS-408044-ELeadership and People ManagementIn Differences at Work: Ben (C) 9-408-044 Ben shares the remark with his bosses who let Ben decide whether to report the incident to Human Resources. He decides not to, but several years later he still regrets his inaction.Starting at €5.74
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Differences at Work: Emily (B)
Sucher, Sandra J.; Gordon, RachelCase HBS-408046-ELeadership and People ManagementIn Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her colleagues. He immediately apologizes.Starting at €5.74
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Whose Money Is It Anyway (B)
Narayanan, V.G.; Hamermesh, Richard G.; Gordon, RachelCase HBS-810013-EAccounting and ControlThe case describes the various reactions of doctors and administrators to the solutions they developed.Starting at €5.74
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Lean Knowledge Work
Staats, Bradley R.; Upton, David M.Article HBS-R1110G-EService and Operations ManagementMany manufacturing companies and some service firms have reaped considerable benefits by applying variations of the Toyota Production System, a method for making operations "lean" through relentless efforts to increase quality and efficiency and eliminate waste. But conventional wisdom holds that lean principles don't lend themselves to knowledge work, which involves judgment and expertise, not the sorts of repetitive, easily specified tasks foun...Starting at €8.20