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SF Express: From Delivery to E-Commerce
Zhu, Feng; Lane, DavidCase HBS-616003-EService and Operations ManagementShunfeng Express (SF), China's leading express delivery firm, in May 2014 opened the first 500 of several thousand Heike stores, which allowed consumers to buy and try out SF's own e-commerce offerings, in addition to other services. As an example of China's "online-to-offline" trend in e-commerce, Heike stores allowed SF to leverage its logistics and IT expertise to differentiate itself from its rivals in express delivery. As yet unclear was whe...Starting at €8.20
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Laia Bertran (E): En Chicago: y yo qué hago
Bertran, Laia; Las Heras, Mireia; Chinchilla, NuriaCase DPO-402Business Ethics and Corporate Social Responsibility, Leadership and People ManagementEl caso E presenta la situación de Laia en 2016, tras pasar casi un año en Estados Unidos, donde no ha estado trabajando, sino ayudando a Jordi y a toda la familia a aclimatarse a su nuevo destino. El caso finaliza con una serie de preguntas que Laia se plantea con respecto a su vida profesional.Starting at €5.74
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Laia Bertran (E): In Chicago: So, What Do I Do
Bertran, Laia; Las Heras, Mireia; Chinchilla, NuriaCase DPO-402-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementCase E presents Laia's situation in 2016. At this point, she has spent almost a year in the United States, where, rather than working, her role has been to help Jordi and the rest of the family settle into their new life. The case ends with a series of questions Laia is asking herself about her professional future.Starting at €5.74
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Olivia Baker Got an E-mail
Ruizalba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-251-EEntrepreneurship, Leadership and People ManagementOlivia continues with her expansion plans, but she gives little regard to one of the members of her team, George Foster, who helped her at the beginning. Olivia has personalized her business too much, to the extent that she does not delegate and has all of the power, with the consequences this entails. She does not share responsibility with the rest of the team.Starting at €8.20
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Olivia Baker recibe un e-mail
Ruizalba, José Luis; Las Heras, Mireia; Chinchilla, NuriaCase DPO-251Entrepreneurship, Leadership and People ManagementOlivia sigue con sus planes de expansión, pero sin tener demasiado en cuenta a uno de los miembros de su equipo, George Foster, que fue el que la ayudó en sus inicios. Olivia ha personalizado demasiado su empresa, de forma que no delega y concentra en ella todo el poder, con las debidas consecuencias y sin dar protagonismo al resto del equipo.Starting at €8.20
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SF Express: From Delivery to E-Commerce, Teaching Note
Zhu, FengTeaching Note HBS-616018-EService and Operations ManagementTeaching note for case 616003.Starting at €0.00
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Alex López e Irene Fariñas: ¿Y ahora qué
Las Heras, MireiaCase DPO-398Leadership and People ManagementEl caso expone lo sucedido desde que Álex López decide abandonar su puesto de trabajo y convertirse en socio de Sartia, en 2008, hasta el año 2013, momento en que esperan a su tercer hijo -esta vez, una niña- y se ha producido una evolución -en cierto modo, inesperada- en ambas carreras profesionales.Starting at €8.20
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Alex López e Irene Fariñas: ¿Y yo hacia dónde tiro?
Las Heras, MireiaCase DPO-397Leadership and People ManagementEl presente caso recoge las decisiones en el ámbito profesional de Álex López, un director de ventas nacional de una gran empresa, y de su esposa, Irene Fariñas. Irene ha decidido abandonar su carrera corporativa en empresas de prestigio internacional (Inditex y Benetton) para iniciar su andadura en una consultoría de formación del sector textil, decisión motivada por su situación profesional -que implicaba viajar mucho y un alto grado de estrés-...Starting at €8.20
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JD: Envisioning the Future of Retail (A)
Zhu, Feng; Sun, ShirleyCase HBS-618051-EService and Operations ManagementJD, China's second largest e-commerce company by gross merchandise volume (GMV) after Alibaba, had expanded rapidly from 2012 to 2016. When the company celebrated its 13th birthday in 2017, Richard Liu, its founder, deliberated on the company's growth strategies. The landscape of China's e-commerce market had changed drastically in recent years. The growth in the e-commerce market had declined significantly. Furthermore, the advancement of AI and...Starting at €8.20
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Pinduoduo
Zhu, Feng; Palepu, Krishna G.; Yining Cao, Bonnie; Lau, DawnCase HBS-620040-EService and Operations ManagementFounded in 2015 by serial entrepreneur, Colin Huang, Pinduoduo Inc. (PDD) had become China's fastest-growing e-commerce platform in history. PDD pioneered a new approach to online shopping that allowed shoppers to share products, invite friends to form shopping teams, and purchase together at discounted prices. The company's rapid development helped it debut on the Nasdaq in July 2018, only three years after its inception. The fast growth was par...Starting at €8.20