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Federal Express: The Money Back Guarantee (E) (Spanish Version)
Hart, Christopher W.L.Case HBS-608S16Service and Operations ManagementVéase el caso (A).Starting at €5.74
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Data Science at Target
Datar, Srikant M.; Bowler, Caitlin N.Case HBS-118016-EAccounting and ControlParitosh Desai joined Target.com in 2013 as VP of Business Intelligence, Analytics & Testing to explore how the retailer could use its relatively small but thriving e-commerce arm to drive sales and win customers. The case explores the technological and oStarting at €8.20
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Data Science at Target (Spanish version)
Datar, Srikant M.; Bowler, Caitlin N.Case HBS-120S21Accounting and ControlParitosh Desai joined Target.com in 2013 as VP of Business Intelligence, Analytics & Testing to explore how the retailer could use its relatively small but thriving e-commerce arm to drive sales and win customers. The case explores the technological and organizational challenges Desai faced and the trade offs he considered in his four-year journey to develop the larger retail business into a data science organization.Starting at €8.20
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Club Med (B) (Spanish version)
Hart, Christopher W.L.; Maher, DanCase HBS-615S12Highlights the issue of high employee turnover in a multi-site, international subsidiary of a large resort company. Also described are service-quality problems the company has because the amount of value added through employee interaction with customers is high. Analysis of recruiting and hiring as a process flow is required to analyze the situation. There is also a cross-cultural issue due to a structural imbalance in the ratio of non-American (...Starting at €5.74
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Club Med (A) (Spanish version)
Hart, Christopher W.L.; Arczynski, Dan; Maher, DanCase HBS-606S24Service and Operations ManagementEl rápido crecimiento filial estadounidense de una empresa internacional complejo busca identificar los factores que subyacen a su éxito. El caso describe las fuerzas que dan forma a la estructura de la industria, plantear la cuestión de donde es posible para el Club Med para establecer una ventaja competitiva sostenible. las fuentes clásicas de la ventaja competitiva se tratan, lo que lleva al papel de la cultura de la empresa en la creación de ...Starting at €8.20
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Visualizing Data & Effective Communication
Datar, Srikant M.; Bowler, Caitlin N.Case HBS-118114-EAccounting and ControlStarting at €8.20
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Philips' Connected Baby Bottle
Lal, Rajiv; Datar, Srikant M.; Bowler, Caitlin N.Case HBS-519020-EMarketingStarting at €8.20
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Data Visualization & Communication Exercise
Datar, Srikant M.; Bowler, Caitlin N.Case HBS-118107-EAccounting and ControlStarting at €8.20
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frog design, Teaching Note
Datar, Srikant M.; Bowler, Caitlin N.Teaching Note HBS-119040-EAccounting and ControlTeaching note for 118707.Starting at €0.00
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Chateau Winery (B): Supervised Learning
Datar, Srikant M.; Bowler, Caitlin N.Case HBS-119024-EAccounting and ControlThis case builds directly on Chateau Winery (A). In this case Bill Booth, marketing manager of a regional wine distributor, shifts to supervised learning techniques to try to predict which deals he should offer to customers based on the purchasing behavior of those customers closest to them. Topics include: Supervised learning; collaborative filtering; K-nearest neighbor as a modeling technique; collaborative filtering with cosine similarity of ...Starting at €5.74