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Harry Rosen: Digitizing Customer Relationships
Vania Sakelaris; Nicole R.D. HaggertyCase IVEY-W27514-EInformation Technologies, StrategyIan Rosen, the recently appointed executive vice-president of Digital and Strategy at Harry Rosen Inc. (Harry Rosen), a successful men’s retail chain founded by Ian’s grandfather in 1954, must decide on a technology solution to support the advancement of his proposed digital strategy for Harry Rosen. The decision-making challenges he is encountering in early 2020 are compounded by the onset of the global pandemic and resulting impacts on the luxu...Starting at €8.20
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Uber Comes to Boston
Gomez-Ibanez, Jose; Hogge, PaulCase HBS-KS1240-EOn August 5, 2016, Governor Charlie Baker signed into law Massachusetts' first statewide regulations on ride-sharing services like Uber and Lyft. The law was a monumental victory for the ride-sharing companies given that a few years earlier state officials tried to ban the startups from doing business in Massachusetts. The outcome was a major defeat for the taxi industry, whose drivers and license holders argued that their livelihoods were severe...Starting at €8.20
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Vision Mumbai
Gomez-Ibanez, Jose; Masood, Sheikh ZahidCase HBS-HKS119-EEconomicsIn 2006 officials of the Municipal Corporation of Greater Mumbai and the State of Maharashtra were beginning to implement a plan to improve the economic fortunes of the city. Mumbai, formerly known as Bombay, was India's richest city, with wealth based on trade, finance and filmmaking. But the city was also famous for its enormous slums, terrible traffic congestion, and poor infrastructure. And while India's economy had been growing rapidly since...Starting at €8.20
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Academic Entrepreneurship: Navigating Commercialization Challenges - Teaching Note
Simon Parker; Vania SakelarisTeaching Note IVEY-W28371-EEntrepreneurship, StrategyTeaching note for product W28370.Starting at €0.00
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Harry Rosen: Digitizing Customer Relationships - Teaching Note
Vania Sakelaris; Nicole R.D. HaggertyTeaching Note IVEY-W27515-EInformation Technologies, StrategyTeaching note for product W27514.Starting at €0.00
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McMaster Family Health Team: Culture Evolution - Teaching Note
David Barrett; Vania SakelarisTeaching Note IVEY-8B20D009-EService and Operations ManagementTeaching note for product 9B20D009.Starting at €0.00
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Restructuring Mass Transit in Singapore (Abridged), Teaching Note
Gomez-Ibanez, JoseTeaching Note HBS-KS1247-EEconomicsTeaching note for case KS1246.Starting at €0.00
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Ho Chi Minh City
Gomez-Ibanez, Jose; Xuan Thanh, NguyenCase HBS-HKS115-EEconomicsIn March 2008 the People's Committee of Ho Chi Minh City, formerly known as Saigon, approved a revised master plan designed to guide the development of the city through the year 2025. Vietnam's economy had been growing at rates of 6 to 8 percent per year for nearly two decades, and much of that growth was located in its cities, and in Ho Chi Minh City in particular. Real estate prices were at all time highs, development pressures threatened the h...Starting at €8.20
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Lagos Metropolitan Area Transportation Authority (LAMATA)
Gomez-Ibanez, JoseCase HBS-KS1156-EIn 2011 the World Bank and others were concerned that cities all over the developing world were losing their battle with increasing traffic congestion in part because they lacked institutions that had the authority and the capacity to promote public transportation in an integrated fashion. Lagos was one of the few major cities in the developing world to have a metropolitan area public transportation authority with broad powers, independent resour...Starting at €8.20
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Hubway (A): Bike Sharing in Boston
Gomez-Ibanez, Jose; Johnston, TrevorCase HBS-KS1180-EIn the summer of 2014, Alta Bicycle Share, Inc had just won its second contract to operate the Hubway bike sharing system in the cities of Boston, Brookline, Cambridge and Somerville in Eastern Massachusetts. Emily Stapleton, Hubway's General Manager, was engaged in conversations with project managers from each of the four client municipalities about when and where to expand the system. Expansion was on the agenda because Hubway was widely percei...Starting at €8.20