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Darden Business Publishing Gets Lean - Teaching Note
Weiss, Elliott N.; Goldberg, RebeccaTeaching Note DARDEN-OM-1497TN-EService and Operations ManagementTeaching note for product OM-1497Starting at €0.00
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Czech Mate: Jake and Dan's Marvelous Adventure (A) and (B) - Teaching note
Weiss, Elliott N.Teaching Note DARDEN-OM-1390TN-EService and Operations ManagementTeaching note for product OM-1390Starting at €0.00
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Living Lean-Module 1: “Customer” - Teaching Note
Weiss, Elliott N.Teaching Note DARDEN-OM-1455TN-EService and Operations ManagementTeaching note for product OM-1455Starting at €0.00
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Factory #539: China Star Technology Electronics Ltd. (A) and (B) - Teaching Note
Weiss, Elliott N.; Simko, Paul J.; Modica, Marc W.; Yemen, GerryTeaching Note DARDEN-OM-1473TN-EService and Operations ManagementTeaching note for product OM-1473Starting at €0.00
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Toops Wholesale
Weiss, Elliott N.; McGettigan, Bill; Murphy, MichaelCase DARDEN-OM-1356-EService and Operations ManagementThe general manager of a grocery distributor in New Zealand must decide whether to consolidate its regional warehouses into one central location. The decision has been made more urgent by the recent loss of a distribution channel to a competitor. The company must weigh the cost benefits against any potential impact on the customer service for which it is known.Starting at €8.20
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Adam Burke and PBM Plastics: Message in a Bottle
Yemen, Gerry; Weiss, Elliott N.Case DARDEN-OM-1491-EService and Operations ManagementThis case is used in Darden's EMBA and Global EMBA programs. It works well in courses dealing with turnaround specialists or change management. With a cross-disciplinary perspective, this field-based case uses the experience of a company with a supplier that fails to meet its production commitment to set the stage for an analysis of supplier power, human capital, operational effectiveness, and leadership. It offers a discussion around the intera...Starting at €8.20
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Sakara Life
Weiss, Elliott N.; Goldberg, RebeccaCase DARDEN-OM-1585-EService and Operations ManagementThis case examines Sakara Life, a healthy-lifestyle company founded near the end of 2012 with a core business of preparing and delivering beautiful, healthy, premium meals, often (but not exclusively) on a subscription basis (organic meal delivery, or OMD). Kimberly Dunn, the head of strategy and operations at Sakara Life, was facing a number of strategic decisions, including whether to buy an automatic peeler/chopper and a commercial dishwasher...Starting at €8.20
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CityBook Services, Ltd.
Weiss, Elliott N.; Goldberg, RebeccaCase DARDEN-OM-1508-EService and Operations ManagementOne of Israel’s most important assets was its relatively highly educated population, which included many native English speakers. The founders of CityBook Services, Ltd., determined that one of the greatest untapped sources of potential workers was the female population of the ultra-Orthodox Haredi community, most of whom did not hold jobs outside the home. By structuring a work environment that met this labor market’s unique needs and providing ...Starting at €8.20
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Monticello Motor Club: Straights and Corners
Weiss, Elliott N.; Yemen, Gerry; Burke, AdamCase DARDEN-OM-1511-EService and Operations ManagementThis case has been taught successfully in a second-year MBA elective, "Management of Service Operations," in a module on service system design. The material works well to unfold with Frances Frei's service model framework. Ari Straus, a former customer of Monticello Motor Club (MMC), brought that customer perspective with him to take on the roles of CEO and president. MMC was a high-end service business with an exclusive clientele. As much as the...Starting at €8.20
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Factory #539: China Star Technology Electronics Ltd. (A)
Yemen, Gerry; Weiss, Elliott N.; Simko, Paul J.; Modica, Marc W.Case DARDEN-OM-1473-EService and Operations ManagementWith a cross-disciplinary perspective, this field-based case series uses the purchase of a manufacturing company based in China to set the stage for an analysis of cost accounting, operational effectiveness, and cross-cultural communication. It offers a discussion about the strategy to purchase a Chinese firm to enter a promising business line for the Chinese market and provides an opportunity to introduce basic accounting, management communicati...Starting at €8.20