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Partners HealthCare System: How Should We Treat This Patient--Using Information Technology to Make Better Decisions
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8956BC-EChapter 4 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" shows how an organization can combine computer-based data and human judgment to make critical decisions faster and with greater success. The authors walk you through Boston-based Partners HealthCare System's transition to the use of data, analysis, and computerized medical knowledge--combined with physicians' own face-to-face interactions with patient...Starting at €8.20
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Charlotte-Mecklenburg Schools: How Can We Improve Student Performance--Using Analytics to Improve Performance
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8962BC-EChapter 6 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" shows how data collection and analysis at the Charlotte-Mecklenburg school system has helped instructors build a curriculum around students' actual needs and strengths instead of an unvarying decades-old plan. The authors walk you through the schools' implementation of a variety of measurement and performance programs under the strong leadership of th...Starting at €8.20
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Media General: Should We Restructure for a New Strategy--How Savvy Leaders Foster Better Decision Making to Eradicate Siloes
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8970BC-EChapter 10 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" reveals the necessary values, attributes, and actions of a leader who must introduce organizational decision making to a siloed business. The authors tell the story of major regional news organization Media General and how its CEO was able to bring together a divided organization to live into the future of the industry. *About the book:* Despite the ...Starting at €8.20
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Ancient Athenians: How Can We Defend Against Life-or-Death Invasion--How Civilization's First Democracy Exemplifies Collective Decision Making
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8963BC-EChapter 7 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" reveals the roots of organizational democracy and hierarchy and the role of the leader in catalyzing conversations that lead to the best decisions. By telling the story of how the citizens of ancient Athens debated and made critical defense decisions in the face of the oncoming Persian army, the authors provide the Ur-example of a democratic culture t...Starting at €8.20
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McKinsey & Company: Should We Recruit from a Different Pool of Talent--Using Participative Decision Making to Manage Disruptive Change
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8955BC-EChapter 3 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" shows how you can connect your company's culture and its decisions to better manage change and yield powerful transformations. Using the example of a tradition-breaking talent management strategy McKinsey & Company first introduced in the late 1980s, the authors show how the new approach was born of a series of small decisions involving individuals fr...Starting at €8.20
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Conclusion: Final Reflections and Some Implications for Tomorrow's Leaders--How to Build Great Judgment in Your Organization Now
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8977BC-EThis conclusion to "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" outlines the action steps leaders must take to build "organizational judgment" as a strong and valuable capability in their companies, summarizing the lessons learned in the book. *About the book:* Despite the dizzying amount of data at our fingertips today--and an increasing reliance on analytics to make the majority of our decisions--many orga...Starting at €8.20
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Introduction: Great Men, Not So Great Decisions--Why Successful Organizations Know How to Tap Their Collective Judgment
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8952BC-EThe introduction to "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" makes the case that a company's highest-stake decisions should not rest on top leaders alone. The authors show instead the critical importance of building a decision-making capability into the full organization so that your company can make the best decisions again and again. *About the book:* Despite the dizzying amount of data at our fingerti...Starting at €8.20
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WGB Homes: How Can We Sell This House--Calling on the Wisdom of Multiple Advisers to Solve a Problem
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8954BC-EChapter 2 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" shows how an organization of any size can benefit from an informal advisory panel in its most routine decisions, and from a strategic late-configuration approach if a critical decision should be delayed until more information is available. The authors show this strategy in action by telling the story of a small home-construction business that solicite...Starting at €8.20
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Cognizant: How Will All These Daily Decisions Get Made--Harnessing the Power of Organizational Wisdom on a Global Scale
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8961BC-EChapter 5 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" shows how international firms can use IT to link far-flung employees and turn individual judgment into organizational decision making. Using the story of Cognizant Technology Solutions, a multinational provider of IT services, the authors show how Cognizant 2.0--a knowledge and process-management computer platform that manages Cognizant's work across ...Starting at €8.20
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NASA STS-119: Should We Launch--Adopting a Participative Approach to Decision Making in High-Stakes Situations
Davenport, Thomas H.; Manville, BrookBook Chapter HBS-8953BC-EChapter 1 of "Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right" uses NASA to exemplify participative decision making in high-reliability organizations, which must perform consistently at high levels of quality control. By telling the story of how the agency handled an impending launch that was threatened by a faulty piece of equipment, the authors show the elements of the participative approach in action and also ...Starting at €8.20