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Strategic Conversations at Suncorp Commercial Insurance (C)
Liedtka, Jeanne M.Case DARDEN-S-0161-EStrategyThe “Strategic Conversations at Suncorp Commercial Insurance” case series examines the actions taken by the senior executives of the Australian-based Suncorp Commercial Insurance, working with strategy consultant 2nd Road, to build an aligned and committed workforce following a difficult merger with a rival insurer, Promina Group. The A case outlines both the process used, which features the widely participative “strategic conversation” developed...Starting at €5.74
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Charlottesville-Albemarle Legal Aid Society (C): 10 Years Later
Liedtka, Jeanne M.Case DARDEN-BP-0517-ECorporate GovernanceThis case series deals with the situation facing the director of the Charlottesville-Albemarle Legal Aid Society, a federally supported nonprofit organization chartered to provide legal services to low-income people involved in noncriminal cases. Legal Aid has entered a challenging time in its history: Funding is decreasing while demand for services is growing. The director is struggling with how to forge a new strategy for the organization in an...Starting at €5.74
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Design Thinking in Action: South Western Railway (A), (B), and (C) - Teaching note
Liedtka, Jeanne M.;Teaching Note DARDEN-S-0377TN-EStrategyTeaching note for products S-0377, S-0378, S-0379Starting at €0.00
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Design Thinking in Action (C): Experimentation in Action at South Western Railway
Liedtka, Jeanne M.Case DARDEN-S-0379-EStrategyThis third case in the series that begins with “Design Thinking in Action (A): South Western Railway” (UVA-S-0377) describes two waves of experimentation undertaken by UK railway operator South Western Railway (SWR) and its design-consultancy partner, David Kester & Associates (DK&A), during the deliver stage of their joint project to improve customer experience at SWR. They had followed a classic design thinking methodology, discovering customer...Starting at €5.74
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Design Thinking in Action (C): Experimentation in Action at South Western Railway (ABRIDGED)
Liedtka, Jeanne M.Case DARDEN-S-0389-EStrategyThis abridged case, the third in a series that begins with “Design Thinking in Action (A): South Western Railway” (UVA-S-0377), describes two waves of experimentation undertaken by UK railway operator South Western Railway (SWR) and its design-consultancy partner, David Kester & Associates (DK&A), during the deliver stage of their joint project to improve customer experience at SWR. They had followed a classic design thinking methodology, discove...Starting at €5.74
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Competition and Collaboration in the PC Industry: The Evolution of a Value Chain (C)
Liedtka, Jeanne M.; Charan, Guru; Davis, Ryan M.; Moore, Elizabeth K.Case DARDEN-BP-0520-ECorporate GovernanceDell clung to the top spot among PC makers in 2006, when it shipped just over 38 million computers - only about 20,000 more than rival Hewlett-Packard (HP), which acquired Compaq in 2001. HP also reported gains in the fast-growing laptop segment, mostly at the expense of Dell. After HP and Dell, the next three largest PC makers in 2006 were all based outside the United States: Lenovo of China (which purchased IBM’s PC division in 2001), Acer of T...Starting at €5.74
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Laura Mitchell at Cincinnati Public Schools
Liedtka, Jeanne M.; Frey, Sherwood C. Jr.Case DARDEN-BP-0554-ECorporate GovernanceLaura Mitchell began her career as a teacher in an affluent school outside of Atlanta and then returned a year later to her hometown of Cincinnati, to an urban school with a high poverty rate. The case details Mitchell's journey throughout her teaching and administrative career, and challenges the reader to change the way one thinks about Instructional Leadership.Starting at €8.20
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Google Cloud Platform: Cloud Storage
Lichtendahl, Kenneth C. Jr.; Andrasko, Joe; Boatright, BenjaminTechnical Note DARDEN-QA-0941-EDecision AnalysisGoogle Cloud Platform (GCP) offers Cloud Storage, a popular cloud computing resource for data storage. This note provides information about uploading data to Cloud Storage, creating BigQuery tables from data found in Cloud Storage, previewing files in Cloud Storage, and sharing Cloud Storage buckets.Starting at €8.20
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FanShop
Lichtendahl, Kenneth C. Jr.; Andrasko, Joe; Boatright, BenjaminExercise DARDEN-QA-0887-EDecision AnalysisThis exercise explores customer transaction data generated from a business owner's website and illustrates the added benefit of basic data analytics practices used to uncover business insights. Students discover the business's purchase trends when they answer the provided questions by writing SQL queries. The questions guide students to determine which product offerings the business should promote and which customer segments to target. Additional...Starting at €8.20
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Google Cloud Platform: BigQuery
Lichtendahl, Kenneth C. Jr.; Andrasko, Joe; Boatright, BenjaminTechnical Note DARDEN-QA-0929-EDecision AnalysisGoogle Cloud Platform (GCP) offers a popular cloud computing resource for writing Structured Query Language (SQL) queries. The resource is called BigQuery. This note provides step-by-step information about accessing BigQuery and using it to upload and explore data. It also includes a quick-start guide.Starting at €8.20