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Networks: E-mail. Voice messaging and videoconferencing
Andreu i Civit, Rafael; Rastad Ø.Technical Note SIN-21-EKnowledge and CommunicationThe note describes «the state of the art» in products for electronic mail, voice mailing and video conferencing; the current and future uses of such products as well as their potential impact on management systems, tasks and procedures within companies giving specific examples. It includes exhibits on the Internet, on the sources of information available there and on the European telecommunications industry.Starting at €8.20
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Tecnologías de la información e innovación de procesos
Andreu i Civit, Rafael; Ricart, Joan Enric; Valor Sabatier, JosepTechnical Note SIN-17Knowledge and CommunicationEsta nota técnica cubre los conceptos básicos de la innovación de procesos. Se describen las ideas básicas y las etapas de cualquier proyecto de innovación de procesos.Starting at €8.20
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Knowledge Management at Cap Gemini Ernst & Young
Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-147-EKnowledge and CommunicationCap Gemini (CG) purchased the consulting unit of Ernst & Young (E&Y) on May 2000 to complete geographical presence, since CG was mainly European and E&Y was well located in the American market. The resulting firm, renamed Cap Gemini Ernst & Young (CGE&Y), was heavily based on knowledge not only to run the business but also to successfully complete the integration process. The knowledge management (KM) model and experiences each firm followed befo...Starting at €8.20
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La Administración del Conocimiento en Cap Gemini Ernst & Young
Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-147Knowledge and CommunicationEn mayo del año 2000, Cap Gemini (CG) adquirió la unidad consultora de Ernst & Young (E&Y) para completar su presencia geográfica, ya que CG se localizaba básicamente en Europa y E&Y estaba bien situada en el mercado norteamericano. Como resultado surgió la nueva firma Cap Germini Ernst & Young (CGE & Y), la cual se basaba en el conocimiento, no sólo de llevar las riendas del negocio, sino de computar de forma exitosa la integración del proceso. ...Starting at €8.20
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El riesgo (A)
Andreu i Civit, Rafael; Grau E.; Llevat J.Case SI-83Knowledge and CommunicationEl Riesgo es una compañía de seguros que se plantea firmar un contrato de «outsourcing» global de SI por un importe de cientos de millones de pesetas y de varios años de duración. Para hacer efectivo el contrato es preciso instalar los sistemas informáticos de la compañía en los ordenadores de la empresa subcontratista. Algunos de estos sistemas no son propiedad de El Riesgo, sino de una empresa tercera, con quien tiene a su vez contratos específ...Starting at €8.20
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La gestión del conocimiento de Siemens España
Grau, Amèrica; Lara E.; Andreu i Civit, Rafael; Sieber, SandraCase SI-145Knowledge and CommunicationEste caso describe las iniciativas de gestión de conocimiento en Siemens España poniendo especial énfasis en la construcción de comunidades de práctica. El caso también estudia cómo este enfoque encaja con la estrategia global de Siemens, con su compromiso de conocimiento compartido e innovación continua. Este caso ganó el premio "2005 ECCH/Business Week European Case Awards" en la categoría de "Conocimiento, Información y Gestión de sistemas de...Starting at €8.20
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The Climate Corporation
Bell, David E.; Reinhardt, Forest L.; Shelman, MaryCase HBS-516060-EStrategyClimate Corporation is a San Francisco-based data analytics company focused on agricultural applications. It was acquired by Monsanto in 2013. In 2015, Climate's decision support platform was used on 75 million acres of farmland in the U.S.; however, most of those acres were "free" acres. To build a viable business, Climate had to convince farmers to subscribe to and pay for premium offerings. The case describes Climate's technology approach, pro...Starting at €8.20
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Olam: On a New Course
Bell, David E.; Reinhardt, Forest L.; Shelman, MaryCase HBS-513044-EMarketingTo maximize their effectiveness, color cases should be printed in color. From modest beginnings as a cashew trader in Nigeria, Olam, founded by Indian nationals in 1989, has grown into a leading global agricultural trading company, with annual revenues of $14 billion. The company recently has begun investing in farms and in the production of packaged goods, shifting from its traditional focus on the midstream of the value chain. The case raises q...Starting at €8.20
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2016 Update: Argentina Turns the Page
Bell, David E.; Reinhardt, Forest L.; Kindred, NatalieCase HBS-716077-EEconomicsThis brief case is a supplement to "Cresud and Argentina" (515-043) and "Note on Agriculture in Argentina" (515-069). Set in early 2016, it describes developments in Argentina under newly elected President Mauricio Macri, including the country's return to international credit markets, major economic and agricultural policy reforms, and the potential improvements and obstacles Argentina faces under this new administration. The case also describes ...Starting at €8.20
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OCP Group
Fabbe, Kristin E.; Reinhardt, Forest L.; Kindred, Natalie; Thapar, AlpanaCase HBS-718002-EEconomicsThis case explores the strategy of OCP Group, the 95%-state-owned Moroccan firm charged with managing the North African country's vast reserves of phosphate. Phosphate was one of the most vital macronutrients for plant health, along with nitrogen and potassium, and Morocco had about 75% of known worldwide reserves. In 2017, under the leadership of Dr. Mostafa Terrab, OCP was halfway through a $20 billion industrial transformation program aimed at...Starting at €8.20