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Don't Be a Cat: Putting on Your Best Virtual Face
West, June A.; Gibbs, SheaTechnical Note DARDEN-BC-0280-EKnowledge and CommunicationThe COVID-19 pandemic forced many people out of the office and into work-from-home setups. Use of video conferencing platforms, especially Zoom, skyrocketed during 2020 as meetings, presentations, and interviews started having to take place online. Virtual presence has become critical to professional success, but all too many people have made errors ranging from the silly to the disastrous in trying to adjust to virtual work. This technical note...Starting at €8.20
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ConocoPhillips Confronts a Crisis: What's the Message? (A)
West, June A.; Maiden, Stephen E.; Connery, Bruce; Soltis, SteveCase DARDEN-S-0347-EStrategyThis field-based case explores what happened when the COVID-19 pandemic hit the world's oil market. ConocoPhillips, a global leader in energy exploration and production, had withstood many oil price cycles in its time, but COVID-19 caused a crash that sent prices plummeting and investors scattering. Ellen DeSanctis, the senior vice president of corporate relations for ConocoPhillips, needed to collaborate with her executive colleagues to develop...Starting at €8.20
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Pacific National Industries, Inc.
West, June A.; Haskins, Mark E.Case DARDEN-G-0646-EKnowledge and CommunicationEric Walsh, newly promoted director of aviation for Pacific National Industries, Inc. (PNI), is one week away from having to make his very first presentation to the company’s COO and CFO. PNI is one of the country’s largest chemical companies, and maintained four aircraft and a team of flight and maintenance crewmembers to facilitate executive travel to and from the company’s many plants and operating complexes. Walsh enters his new position and ...Starting at €8.20
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Corteva Agriscience: Seeding a New Company (A)
West, June A.; Simko, Paul J.; Maiden, Stephen E.; Soltis, SteveCase DARDEN-BC-0295This case introduces Corteva Agriscience (Corteva) and its CEO, Jim Collins. Corteva was the corporate offspring of a 2015 merger between Dow and DuPont, two of the world’s largest chemical companies. It was created to be the agriculture business that tieStarting at €8.20
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ConocoPhillips Confronts a Crisis: What's the Message? (B)
West, June A.; Maiden, Stephen E.; Connery, Bruce; Soltis, SteveCase DARDEN-S-0348-EStrategyThis case, a follow-up to "ConocoPhillips Confronts a Crisis: What's the Message? (A)" (UVA-S-0347), explores ConocoPhillips' ongoing struggle with the fallout from the COVID-19 pandemic. The company decided to act and talk to the market via a call where the executives would speak to the company's position, but as the situation continues to worsen and COVID-19 shows no signs of going away, ConocoPhillips and its senior vice president of corporate...Starting at €5.74
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Corteva Agriscience: Seeding a New Company (B)
West, June A.; Simko, Paul J.; Maiden, Stephen E.; Soltis, SteveCase DARDEN-BC-0296This case, a follow-up to “Corteva Agriscience: Seeding a New Company (A)” (UVA-BC-0295), provides an epilogue to the story of Jim Collins, CEO of Corteva Agriscience (Corteva), and a look at the ongoing strengths of the company he had helped to build.Starting at €5.74
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Disruption, Transformation, Rebirth: Steel Production Ends in Bethlehem, Pennsylvania
West, June A.; Goldberg, RebeccaCase DARDEN-BC-0226-EKnowledge and Communication"Bethlehem Steel quit making steel in 1995 in its Pennsylvania hometown. By 1998, it had shut down its coke furnaces and sold its last two steel-related businesses at the 1,800-acre Lehigh Valley complex. Seven hundred executives were left to dismantle and dispose of the silent mills and cold furnaces, while former employees and city businesses coped with the reality of unemployment and bankruptcy. Curtis H. (Hank) Barnette, chairman and CEO, kno...Starting at €8.20
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To Honor and To Grow: Recommendations for the Enduring Family Business
West, June A.; Wall, AlanaTechnical Note DARDEN-ENT-0224-EEntrepreneurshipFamily businesses are unique and complex; they have aspects and layers to them that are unlike any other organizations because at the root of family businesses’ identities are the aspirations of both the business and the family’s members, which could be at odds with one another. This note—a meta-analysis drawn from many authors’ work—explores an approach that identifies ways to unify family and business, examining new possibilities and building a...Starting at €8.20
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Digital Internal Communications: How Organizations Can Stay Connected Within
West, June A.; Gibbs, SheaTechnical Note DARDEN-BC-0274-EKnowledge and CommunicationExternal corporate communications and the rapidly changing ways in which companies engage with their customers received a lot of attention between 2010 and 2020. With social media, online chats, blogs, vlogs, and much more, consumers gained unprecedented access to corporate decision-makers, celebrity spokespeople, endorsement-driven athletes—even the US president. Internal communications, through which companies engage with their employees and in...Starting at €8.20
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Managing Virtual Teams (A)
West, June A.; Kalla, Arya; Kumar, SameerCase DARDEN-BC-0210-EKnowledge and CommunicationKarl Henderson was a senior manager at Metrionic Systems, a Santa Clara, California-based provider of networking solutions. During his time there, he had worked on and managed various cross-functional teams. When he was given the opportunity to manage a team that was spread across five continents, Henderson was confident that with a little groundwork, he could manage perfectly and deliver on time as he had always done. Due to a recent increase in...Starting at €8.20