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Reynaldo Roche (C)
Chua, Jeriel; Weiss, Elliott N.Case DARDEN-OM-1260-EService and Operations ManagementThis four-case series follows a team through a weeklong kaizen event. The A case (UVA-OM-1258) sets up the situation, and the B (UVA-OM-1259), C, and D (UVA-OM-1261) cases depict what happens on the successive days. The series teaches such concepts as takt time, line balancing, and managing change. The A case is intended to be handed out as an assignment, and the B, C, and D cases provide real-time exercises for the students.Starting at €5.74
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Ian Desmond's Dilemma (C)
Weiss, Elliott N.; Goldberg, Rebecca; Fisher, RobertCase DARDEN-OM-1576-EService and Operations ManagementThis is the third in a series of four cases. Ian Desmond, a baseball player for the Washington Nationals team, was deciding whether or not to accept a new contract. Should he take a seven-year contract, and stick it out with the team for for another seven years? He was young and talented, and his star was on the rise. With strong 2013 performance statistics, he was in a good position to negotiate. Or should he take his chances on the free-agent m...Starting at €5.74
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Darden Business Publishing Gets Lean (C)
Weiss, Elliott N.; Goldberg, Rebecca; English, AustinCase DARDEN-OM-1499-EService and Operations ManagementThis third part of a three-part case provides an epilogue to the CPI initiative. One year later, the editorial office continues to see positive results.Starting at €5.74
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Ballis's Benchmark (A) and (B) - Teaching Note
Lichtendahl, Kenneth C. Jr.; Grushka-Cockayne, YaelTeaching Note DARDEN-F-1621TN-EFinanceTeaching note for product F-1621Starting at €0.00
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Surveying Professional Forecasters
Grushka-Cockayne, Yael; Lichtendahl, Kenneth C. Jr.Case DARDEN-QA-0805-EDecision AnalysisThis case illustrates how averaging point forecasts harnesses the wisdom of crowds. Students access data from the Survey of Professional Forecasters (SPF) and compare the performance of the crowd (i.e., the average point forecasts) to the average performance of the individual panelists and the best performer from the previous period.The case is intended for use in a class on forecasting, and the instructor can present it in three ways: with all n...Starting at €8.20
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PriceMax
Lichtendahl, Kenneth C. Jr.; Grushka-Cockayne, YaelCase DARDEN-QA-0748-EDecision AnalysisA large general-merchandise retailer misses its fiscal year earnings-per-share guidance, so its CFO is charged with improving the firm's forecasts. This case presents the use of probability distributions for forecasting discrete and continuous uncertainties such as GDP growth, inflation, and unemployment, including the benefit of ranges and distributions over point estimates. The Federal Reserve Bank of Philadelphia's Survey of Professional Forec...Starting at €8.20
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Scoring Expert Forecasts
Lichtendahl, Kenneth C. Jr.; Grushka-Cockayne, YaelTechnical Note DARDEN-QA-0772-EDecision AnalysisThis technical note, based on the more comprehensive note, "Eliciting and Evaluating Expert Forecasts" (UVA-QA-0734), provides a streamlined presentation of Brier and log scores as tools for assessing forecasting records among a pool of experts. The note is designed to be used in conjunction with a forecasting exercise.Starting at €8.20
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Ballis's Benchmark (A)
Lichtendahl, Kenneth C. Jr.; Grushka-Cockayne, YaelCase DARDEN-F-1621-EFinanceIn this case series, Margaret Ballis, a soon-to-be Darden School of Business graduate, is about to begin her dream job at a leading investment management firm. On her way to becoming a fund manager, she cannot help wondering about her future success. Ballis is trying to assess her ability to consistently outperform the stock market; she questions whether it is even possible to achieve persistent performance as a fund manager. Using data downloade...Starting at €8.20
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Ballis's Benchmark (B)
Lichtendahl, Kenneth C. Jr.; Grushka-Cockayne, YaelCase DARDEN-F-1622-EFinanceIn this case series, Margaret Ballis, a soon-to-be Darden School of Business graduate, is about to begin her dream job at a leading investment management firm. On her way to becoming a fund manager, she cannot help wondering about her future success. Ballis is trying to assess her ability to consistently outperform the stock market; she questions whether it is even possible to achieve persistent performance as a fund manager. Using data downloade...Starting at €5.74
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Maria's Ristorante
Weiss, Elliott N.; Maiden, Stephen E.Case DARDEN-OM-1536-EService and Operations ManagementIn an effort to save his business, Paul Marciano, the owner of Italian family restaurant Maria’s Ristorante, runs a number of experiments focused on improving the customer experience around his target customer segment. These experiments lead to a better understanding about his business and cause him to make specific changes to his business model that ultimately improve things across the board. The experiments are based on research from the academ...Starting at €8.20