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Counterfeits and E-Commerce: Why Even Build It?
Mani, Vidya; Thomas, Doug; Maiden, Stephen E.Case DARDEN-OM-1753-EService and Operations ManagementThis public-sourced case set in early 2021 examines the role counterfeiting has come to play in e-commerce, specifically at Amazon, which represents over one-third of the US online market. The case's protagonist is Amy Vega, who, along with Jason Larson, has cofounded a humidity-detection-device company with a product called the Hygro. Vega and Larson hope to sell the Hygro on leading e-commerce sites such as Amazon. But should they? Vega's res...Starting at €8.20
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Vignettes: Board Dynamics and Culture (B)
Cheng, Yo-Jud; Maiden, Stephen E.Case DARDEN-S-0380-EStrategyThe realities of boardroom dynamics can often reveal a different story than how things appear on paper. Boards need the right dynamics and culture to effectively carry out their responsibilities. At their best, boards can catch budding issues before they negatively impact the firm and can partner with management to lead through change, like they did with Indra Nooyi’s transformation of PepsiCo. Given the dual mandate of boards to both monitor and...Starting at €5.74
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Vignettes: Board Dynamics and Culture (A)
Cheng, Yo-Jud; Maiden, Stephen E.Case DARDEN-S-0349-EStrategyThe realities of boardroom dynamics can often reveal a different story than how things appear on paper. Boards need the right dynamics and culture to effectively carry out their responsibilities. At their best, boards can catch budding issues before they negatively impact the firm and can partner with management to lead through change, like they did with Indra Nooyi’s transformation of PepsiCo. Given the dual mandate of boards to both monitor and...Starting at €8.20
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McDonald's Twitter Campaign: Hype Versus Reality
Jana Seijts; Paul BigusCase IVEY-9B13M123-EStrategyIn early January 2012, the director of social media for the McDonald’s Corporation (McDonald's) was challenged with a tall order. The corporation had just launched a large public relations campaign using the Twitter hashtag “#MeetTheFarmers” to promote connections with family farms and local suppliers. Maximizing a Twitter Promoted Trends expenditure, the director had switched the hashtag from “#MeetTheFarmers” to “#McDStories” halfway through th...Starting at €8.20
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MBA Recruiting Dynamics
Maiden, Stephen E.; Julien, Christie; Zenner, Jenny; Watson, Mary SheaCase DARDEN-S-0394-EStrategyThese caselets feature fictionalized protagonists compiled from interviews with numerous Darden first- and second-year students. They were written to surface real tensions in the MBA recruiting process and facilitate discussion around three different representative student recruiting episodes, helping students build understanding and empathy for others’ journeys and creating a more cohesive and supportive classroom culture and a better MBA experi...Starting at €8.20
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Qantas Airlines: Twitter Nosedive
Jana Seijts; Paul BigusCase IVEY-9B12M110-EStrategyThe executive of Government and Corporate Affairs at Qantas Airlines faced a communication situation that was spiralling out of control. Qantas had launched a contest through the social media service Twitter, asking participants to use Twitter to describe their “dream luxury inflight experience.” However, the competition dissolved as thousands of people used the opportunity to express negative comments about Qantas. By the second day, nearly 15,0...Starting at €8.20
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Barilla Pasta: A Company In Hot Water
Jana Seijts; Paul BigusCase IVEY-9B13A039-EMarketing, StrategyOn September 26, 2013, the chief executive officer of the world-leading pasta manufacturer, the Barilla Group, was challenged with a precarious situation. A day earlier, during an interview on an Italian radio show, the company chairman made a series of anti-gay remarks when asked why the company did not feature advertisements with gay families. Social media exploded with negative comments and numerous equality themed pictures creatively featurin...Starting at €8.20
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Tesla, Inc.: Supercharging Auto Sales - Teaching Note
Baucells, Manel; Maiden, Stephen E.Teaching Note DARDEN-QA-0915TN-EDecision AnalysisTeaching Note of Product QA-0915Starting at €0.00
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Evaluating Decisions: Correlation or Causation? -Teaching note
Chiplunkar, Gaurav; Maiden, Stephen E.Teaching Note DARDEN-GEM-0189TN-EEconomicsTeaching note for the product GEM-0189Starting at €0.00
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Tesla, Inc.: Supercharging Auto Sales
Baucells, Manel; Maiden, Stephen E.Case DARDEN-QA-0915-EDecision AnalysisThis case describes the situation of Tesla, Inc. (Tesla), in mid-2019. Tesla had just successfully launched the more affordable Model 3, but sales of the most expensive and profitable Models X and S were stagnant. In order to incentivize the sales of these luxury models, Tesla recently brought back free Supercharging for life for customers purchasing Models X or S. The case provides information about the history of Tesla, one customer’s hesitatio...Starting at €8.20