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Examining Supply-Side Benefits of Virtual Teaching
Ann C. Frost; Tony S. FrostArticle IVEY-9B20TC02-EStrategySome physical classroom experiences can’t be beat, but moving university programs online offers instructors unexpected advantages.Starting at €8.20
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How to Help (Without Micromanaging)
Fisher, Colin M.; Amabile, Teresa M.; Pillemer, JuliannaArticle HBS-R2101L-EStrategyExtensive research shows that when employees get hands-on managerial support, they perform better than when they're left to their own devices, but unnecessary or unwanted help can be demoralizing and counterproductive. So how do you intervene constructiveStarting at €8.20
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Kyle Evans at Ruffian Apparel: Staffing a Retail Establishment
Ann C. Frost; Kevin HewinsCase IVEY-9B09C008-ELeadership and People ManagementRuffian Kelowna, one of 19 British Columbia Ruffian Apparel locations, is underperforming. Recent management turnover and low unemployment in the region have left Kelowna short-staffed and in need of a new store manager to take over for the interim manager. Both sales and performance results are far below acceptable levels, and the store appears to be floundering. The newly hired B.C. regional manager for Ruffian Apparel is looking into the probl...Starting at €8.20
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IDEO's Culture of Helping
Amabile, Teresa M.; Fisher, Colin M.; Pillemer, JuliannaArticle HBS-R1401C-ELeadership and People ManagementLeaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency reasons, but collaborative helping becomes even more vital in an era of knowledge work, when positive business outcomes depend on high creativity in often very complex projects. A ...Starting at €8.20
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The Power of Small Wins (Spanish version)
Amabile, Teresa M.; Kramer, Steven J.Article HBS-R1105CService and Operations ManagementWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and perceptions that is critical to performance) than making progress in meaningful work. If a person is motivated and happy at the end of the workday, it's a good bet that he or she ach...Starting at €8.20
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The Power of Small Wins
Amabile, Teresa M.; Kramer, Steven J.Article HBS-R1105C-EService and Operations ManagementWhat is the best way to motivate employees to do creative work? Help them take a step forward every day. In an analysis of knowledge workers' diaries, the authors found that nothing contributed more to a positive inner work life (the mix of emotions, motivations, and perceptions that is critical to performance) than making progress in meaningful work. If a person is motivated and happy at the end of the workday, it's a good bet that he or she ach...Starting at €8.20
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Making Progress at IDEO
Amabile, Teresa M.; Flanagan, KatrinaCase HBS-814123-EEntrepreneurshipThis case focuses on different types of client relationships at IDEO, the value of these relationships for IDEO and clients, and the implications for IDEO designers' everyday experience of work. As new types of client work have shifted away from the more classic design projects, there may be accompanying shifts in designers' engagement and motivation. The case illustrates the importance of progress and meaning to IDEO designers, and it poses the ...Starting at €8.20
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The Dynamics of Inner Work Life: Understanding What Drives Human Motivation, Creativity, and High Performance
Kramer, Steven J.; Amabile, Teresa M.Book Chapter HBS-8597BC-ELeadership and People ManagementIn this chapter, organizational behavior experts Teresa Amabile and Steven Kramer delve deeper into the concept of inner work life, describing three components that most influence your employees' performance: emotions, perceptions, and motivation. By understanding how these three elements of inner work life form a dynamic, interconnected system, intricately wired to the brain's architecture, you can see how your actions affect your employees in w...Starting at €8.20
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Creativity and the Role of the Leader (Spanish version)
Amabile, Teresa M.; Khaire, MuktiArticle HBS-R0810GStrategyThe leader's job is not to be the source of ideas but to encourage and champion ideas. Leaders must tap the imagination of employees at all ranks and ask inspiring questions. They also need to help their organizations incorporate diverse perspectives, which spur creative insights, and facilitate creative collaboration by, for instance, harnessing new technologies. The participants shared tactics for enabling discoveries, as well as thoughts on h...Starting at €8.20
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The Inner Work Life Effect: How Inner Work Life Drives Performance--Why Joy Is a Better Motivator Than Stress
Kramer, Steven J.; Amabile, Teresa M.Book Chapter HBS-8598BC-ELeadership and People ManagementTo make your employees more effective, do you galvanize their performance by throwing down a challenge, creating a sense of competition and stress to bring out their toughness and creativity? Or do you give them work that they enjoy and create a culture of support? Based on a detailed study that examined daily workplace diaries from individuals at seven different companies, organizational behavior experts Teresa Amabile and Steven Kramer decisive...Starting at €8.20