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Furniture Bank
P. Fraser Johnson; John S. Haywood-Farmer; Jean A. SalamatCase IVEY-9B10D006-EService and Operations ManagementFurniture Bank was an organization that collected and distributed donated, gently used furniture to those in need. After several years of tight financial circumstances, the interim executive director was relieved that the past year had provided relief via generation of record amounts of excess cash. He was preparing a report to be presented to the board of directors concerning his thoughts on what direction he thought the Furniture Bank should ta...Starting at €8.20
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Nokia India: Battery Recall Logistics
Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali MalvankarCase IVEY-9B11D003-EEntrepreneurship, Service and Operations Management, StrategyThis case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to China. Suddenly, what corporate headquarters considered a routine product advisory for a defective battery resulted in panic in customers after the Indian media widely publicized the potential dange...Starting at €8.20
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Fundación Rafael del Pino
Lucas Chinchilla P.; Lucas Tomás J. L.Case IIST-DGI-169Entrepreneurship, Innovation and ChangeEl caso permite conocer la génesis de la Fundación Rafael del Pino y los primeros años de su andadura: definición de la misión, elección de los campos de actuación prioritarios, política de inversión de los fondos y equipo de dirección. Todo ello dentro del marco fundacional español y europeo.Starting at €8.20
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Mauro Guillén, trayectoria de un académico
Lucas Chinchilla P.Case IIST-DGI-178Business Ethics and Corporate Social ResponsibilitySe trata de valorar la trayectoria académica del profesor Mauro Guillen, analizando los pasos que ha dado hasta ser Catedrático en Wharton School. La formación básica, las instituciones deonde ha estado y sus dedicaciones a docencia, dirección de investigación: ¿Qué tipo de profesor es?, ¿qué frutos pueden esperarse?, ¿qué sugerencias podrían hacérsele?, ¿que interés podría haber en contar con su colaboración?.Starting at €8.20