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Furniture Bank
P. Fraser Johnson; John S. Haywood-Farmer; Jean A. SalamatCase IVEY-9B10D006-EService and Operations ManagementFurniture Bank was an organization that collected and distributed donated, gently used furniture to those in need. After several years of tight financial circumstances, the interim executive director was relieved that the past year had provided relief via generation of record amounts of excess cash. He was preparing a report to be presented to the board of directors concerning his thoughts on what direction he thought the Furniture Bank should ta...Starting at €8.20
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Nokia India: Battery Recall Logistics
Charles Dhanaraj; Narendar Sumukadas; P. Fraser Johnson; Monali MalvankarCase IVEY-9B11D003-EEntrepreneurship, Service and Operations Management, StrategyThis case presents the challenge faced by Nokia India in 2007. Nokia had built a strong brand reputation over a ten-year period and was a market leader in Indian mobile devices. India, incidentally, was also Nokia’s second-largest market, next only to China. Suddenly, what corporate headquarters considered a routine product advisory for a defective battery resulted in panic in customers after the Indian media widely publicized the potential dange...Starting at €8.20
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Gallina Blanca: Avecrem
Villlafuerte Martin, Antonio; Pons Jose Mª; Daza del Barco, RafaelTeaching Note IIST-MI-96-E-EMarketingTeaching note for Gallina Blanca: AvecremStarting at €0.00
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Gallina Blanca: Avecrem
Villlafuerte Martin, Antonio; Pons Jose Mª; Daza del Barco, RafaelCase IIST-MI-96MarketingEn diciembre de 2007, los directivos de Gallina Blanca-Star, se plantean qué acciones deben acometer para conseguir frenar –y, si es posible, invertir- la caída de ventas y la erosión de márgenes que Avecrem. el producto estrella de la empresa, lleva sufriendo en los últimos años. El caso narra la trayectoria de Avecrem y su lucha continua contra la comoditización, a través del desarrollo de nuevos usos y segmentos de mercado y del empleo, de for...Starting at €8.20