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Gillette and the #MeToo Movement
W. Glenn Rowe; Abbas KhambatiCase IVEY-9B20M127-EStrategyOn January 13, 2019, the Gillette Company aired the advertisement “We Believe: The Best Men Can Be.” After the airing, both the company and its chief executive officer were subjected to backlash. The advertisement, launched amid the Gillette brand’s declining market share, addressed the #MeToo movement, sexism in the boardroom, and bullying, and asked viewers, “Is this the best a man can get?” Although the advertisement was intended to challenge ...Starting at €8.20
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Reflections on Lessons Learned in the Canadian Navy
W. Glenn RoweArticle IVEY-9B10TE08-EStrategyThere may be no better training ground for being a good leader than the armed forces. This Ivey professor served in the Canadian Navy and the lessons he learned more than 20 years ago have guided his own life and his approach to teaching leadership. Readers will learn what those valuable lessons are in this article.Starting at €8.20
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Dealing with Cartels
David Kunsch; W. Glenn RoweArticle IVEY-9B13TF02-EStrategyIn most free-market economies, restrictions exist to curb the activity of cartels — groups of otherwise independent businesses that collaborate to lessen or prevent competition. Between 1990 and 2008, the total known affected sales of cartel activity topped US$16 trillion. Although government bodies have committed substantial resources to battling illegal corporate activity, it still happens and many corporations reoffend after being sanctioned f...Starting at €8.20
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Framing Your Business Issue for Others
Landel, Robert D.Technical Note DARDEN-OM-1413-EService and Operations ManagementAppropriate for individuals interested in framing a situation in order to facilitate conversations with colleagues and others not familiar with the situation. To engage others in these conversations, this note outlines specific statements to guide students in framing challenges as stories that can be delivered in eight minutes. Using these guidance statements will help participants prepare a visual presentation of a situation and facilitate conve...Starting at €8.20
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United Technologies Corporation Fire & Security: Field Operations (A)
Landel, Robert D.; Stanley, Anand; Hoffman, Tom; Brash, DanielCase DARDEN-OM-1422-EService and Operations ManagementAppropriate for courses in operations strategy and general management. Some 400 Fire & Security branches are given the opportunity for improvement. Executives call for the design and deployment of a global initiative aimed at the cost-overrun issues. But how much emphasis should be placed on grass-roots, branch-level continuous improvement of the bidding and installation processes, and how much direction and implementation should be driven by div...Starting at €8.20
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Growth and Transition at Onex Corporation
W. Glenn Rowe; Rod E. White; Maria SemenovaCase IVEY-9B16M123-EStrategyOver its 30-year history, Onex Corporation, a Canadian investment firm, had derived much of its success from the private equity sector. It did so by acquiring attractive portfolio companies, adding value to them by improving their financial and operational performance, and then selling them several years later at an attractive return. However, given the market conditions in 2015, Onex Corporation faced difficulty in successfully acquiring target ...Starting at €8.20
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Rio Tinto and the Indigenous Juukan Gorge Sites
Amy Moore; Wren Montgomery; W. Glenn Rowe; Abbas KhambatiCase IVEY-W28178-EKnowledge and CommunicationIn May, 2020, Rio Tinto PLC, a global mining company, blasted a 46,000-year-old Aboriginal site in the Juukan Gorge, an area in Western Australia. While Rio Tinto’s actions were legal, the company was nonetheless widely criticized for its blasting of the sacred site, which contained remains and artefacts dating back tens of thousands of years. Furthermore, investigations revealed that Rio Tinto had knowledge of the sacred nature of the site. Inte...Starting at €8.20
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Wausau Equipment Company: A Lean Journey (B)
Landel, Robert D.; Gruia, SorinCase DARDEN-OM-1382-EService and Operations ManagementThe lean initiative detailed in the (A) case, OM-1354, had reached a precarious stage. The machine and systems division of Wausau Equipment Company (WECO) had failed to sell several harvesting systems to customers to usually reliable buyers, and the competition was making important inroads in what was traditionally WECO country. The first wave of improvements made by the teams had not yet had any impact in the field. Enthusiasm to re-engage in th...Starting at €5.74
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Tim Hortons Inc.
Karin Schnarr; W. Glenn RoweCase IVEY-9B14M114-EStrategyIn 2014, Tim Hortons Inc., a powerhouse in the Canadian quick service restaurant industry for 50 years, has a number of strategic choices to make if it is going to address increasing competition and shifting consumer trends. To have an international presence, it needs the financial resources, organizational capabilities, store saturation, product innovation and brand recognition to compete with Starbucks, McDonald’s and Dunkin’ Donuts, the world’...Starting at €8.20
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Six Sigma at the University of Virginia Medical Center (B): Discharge Cycle Time, 2003-04
Landel, Robert D.; Goldberg, RebeccaCase DARDEN-OM-1378-EService and Operations ManagementIn this case, students are asked to evaluate the study design and determine the next steps in implementing an enterprise-wide solution to delayed patient discharge time in two units at a medical center. A second Six Sigma study is repeated in these two units with the goal of generating a set of best practices that can be expanded throughout the medical center.Starting at €5.74