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Even NAFTA Tweaks Could Be Costly
Thomas WatsonArticle IVEY-9B17TA04-EStrategyResearch shows any thickening of U.S. borders threatens prosperity across the integrated North American economy.Starting at €8.20
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Why Mining Product Reviews Should Be on Retailers' Radar
Thomas WatsonArticle IVEY-9B15TC03-EMarketingMany early adopters of data mining wasted millions of dollars due to the significant amounts of dirty data contained in IT systems and the length of time required to build data warehouses. But the potential payoff of data mining has soared along with the growth of digital data. Today, thanks to the massive amounts of user-generated content online, firms do not need to build a data warehouse to benefit from data mining. Mining social media sites f...Starting at €8.20
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Donglegate: Candour Through Social Media
Charlice Hurst; Karen MacMillan; Thomas WatsonCase IVEY-9B14C017-ELeadership and People ManagementIn 2013, controversy arose over the actions of Adria Richards, a developer-evangelist, in response to remarks she overheard being made by two male attendees at a technology conference. After she reported what she believed to be sexist remarks by posting a photo of the men and a comment on Twitter, the two men were asked to leave the conference session and one was soon fired. A firestorm ensued during which Richards' actions were subjected to scru...Starting at €8.20
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Indutech AG
Ricart, Joan Enric; Welsch J.Case AD-198-EEconomicsA new matrix organization leads to problems at Indutech. Two vice presidents disagree on personnel policies concerning their mutual subordinates. The CEO then devises a voting procedure for the selection of personnel. Soon after this, the procedure has to be applied and the CEO is surprised by the outcome. The situation may be analyzed with game theory.Starting at €8.20
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Trumpeting Fair Debate
Thomas WatsonArticle IVEY-9B17TA03-EStrategyIt takes more than keeping promises to be a good role model as a national leader.Starting at €8.20
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SNC-Lavalin and the Corruption of Public Discourse
Thomas WatsonArticle IVEY-9B19TB04-EService and Operations ManagementCanada’s fintech ecosystem may be dominated by young entrepreneurs, but they haven’t disrupted the value of old-school industry experienceStarting at €8.20
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The Offshoring of High-Value Services and the Globalization of Capability Sourcing
Adegbesan, Adetunji; Ricart, Joan EnricTechnical Note SMN-670-EService and Operations ManagementOffshoring used to be synonymous with the pursuit of a low-cost strategy. In traditional or ¿first-generation¿ business process offshoring, firms would ship highly standardized or highly repetitive low-skill business processes to workers in countries with significantly lower labour costs. As such, any labour-intensive tasks that could be codified and transmitted over long distances were candidates for the offshorer¿s axe, in firms faced with incr...Starting at €8.20
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Tweetledee Tweetledumb
Thomas WatsonArticle IVEY-9B17TA02-EStrategyWhen it comes to the threat posed by Donald Trump’s Twitter feed, the real problem is how businesses are being told to react.Starting at €8.20
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Recognizing Jane Philpott’s Ongoing Contribution to Canada
Thomas Watson; Gerard SeijtsArticle IVEY-9B19TF04-EStrategyThe resignation of The Honourable Jane Philpott is literally a case study on what it takes to be an authentic leader in politics and business.Starting at €8.20
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The Buying Division
Ricart, Joan Enric; Slof E. J.Case AD-196-EEconomicsDescribes a conflict between some senior managers of a large multinational which arose over a trivial decision but could cause serious damage. The chairman of the company's buying division gives the order to install a "do-not-disturb" lamp at his door. His subordinates interpret this as a humilation, however, interrupt the installation, and start arguing about the issue. The chairman is forced now to reconsidered his decision; if he insists in hi...Starting at €8.20