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Findasense (B): A New Path for Scaling Up
Pinheiro Saurin, Lucas; Prats, Mª JuliaCaso E-238-EIniciativa emprendedora, MarketingGlobal digital and omnichannel customer experience company headquartered in Spain with revenues of 17.4 million euros. An ever-expanding company for the previous 15 years built upon the basis of a self-management culture faces challenges to scale up: entry into the US market, diversification of clients, unification of the value proposition, long term loyalty of employees.Desde 5,74 €
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Findasense (A and B) - Teaching Note: Scaling Up Meaningful CX
Pinheiro Saurin, Lucas; Prats, Mª JuliaNota del Instructor ET-59-EIniciativa emprendedora, MarketingGlobal digital and omnichannel customer experience company headquartered in Spain with revenues of 17.4 million euros. An ever-expanding company for the previous 15 years built upon the basis of a self-management culture faces challenges to scale up: entry into the US market, diversification of clients, unification of the value proposition, long term loyalty of employees.Desde 0,00 €
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Findasense (A): Scaling Up Meaningful CX
Pinheiro Saurin, Lucas; Prats, Mª JuliaCaso E-227-EIniciativa emprendedora, MarketingGlobal digital and omnichannel customer experience company headquartered in Spain with revenues of 17.4 million euros. An ever-expanding company for the previous 15 years built upon the basis of a self-management culture faces challenges to scale up: entry into the US market, diversification of clients, unification of the value proposition, long term loyalty of employees.Desde 8,20 €
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Findasense (A): Expandir una experiencia del cliente significativa
Pinheiro Saurin, Lucas; Prats, Mª JuliaCaso E-227Iniciativa emprendedora, MarketingEmpresa global de experiencia de cliente digital y omnicanal con sede en España y unos ingresos de 17,4 millones de euros. Una empresa en constante expansión durante los 15 años anteriores construida sobre la base de una cultura de autogestión se enfrenta a retos para escalar: entrada en el mercado estadounidense, diversificación de clientes, unificación de la propuesta de valor, fidelización a largo plazo de los empleados.Desde 8,20 €
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So Long to SingleStop? (A)
Isabella, Lynn A.; Yemen, Gerry; Hepler, KentCaso DARDEN-OB-1049-ELiderazgo y Dirección de personasThis case pairing was designed for use in the Darden School’s Global MBA for Executives program in the core Leadership and Organizations course and is also suitable for MBA, EMBA, and Executive Education courses in a module covering transformational leadership or human resources strategy. The field-based case uses the experiences of three managers at a big-box retail distribution center to set the stage for an analysis of transformational leaders...Desde 8,20 €
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Melissa Daylon - Teaching Note
Isabella, Lynn A.; Pohl, JessicaNota del Instructor DARDEN-OB-0902TN-ELiderazgo y Dirección de personasTeaching note for product OB-0902Desde 0,00 €
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Teamwork Turmoil - Teaching Note
Isabella, Lynn A.; Hodge, Yuctan; Jenkins, Stacey; Yemen, GerryNota del Instructor DARDEN-OB-0897TN-ELiderazgo y Dirección de personasTeaching note for product OB-0897Desde 0,00 €
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Shenzhen Filtroil: Finding Balance - Teaching Note
Isabella, Lynn A.; Yemen, GerryNota del Instructor DARDEN-OB-0983TN-ELiderazgo y Dirección de personasTeaching note for product OB-0983Desde 0,00 €
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Jim Flannigan - Teaching Note
Isabella, Lynn A.; Yemen, Gerry; Craddock, JennyNota del Instructor DARDEN-OB-1096TN-ELiderazgo y Dirección de personasTeaching note for product OB-1096Desde 0,00 €
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Embraer E-Jets E2: Flying High - Teaching Note
Isabella, Lynn A.; Calandra, TroyNota del Instructor DARDEN-OB-1308TN-ELiderazgo y Dirección de personasTeaching Note for product OB-1308Desde 0,00 €