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American University of Beirut Medical Center: Patient Transport
Lina Daouk-Oyry; Dania Baba; Line Reda; Neil Yorke-SmithCase IVEY-9B15D012-EService and Operations Management, StrategyThe patient affairs coordinator is concerned about the rising number of complaints regarding the level of services offered by the transportation teams in the American University of Beirut Medical Center (AUBMC). The center's management team is determined to create an exemplary patient transportation service at AUBMC and consequently launches an investigation supported by a full-scale study to determine better ways of re-engineering these processe...Starting at €8.20
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Los Grobo (Spanish version)
McAfee, Andrew; De Royere, AlexandraCase HBS-606S30Service and Operations ManagementEste caso se acompaña de un breve vídeo que se puede mostrar en clase o incluido en un Coursepack digital. Los instructores deben considerar el momento de hacer el video disponibles para los estudiantes, ya que puede revelar detalles clave de caso. Los Grobo, una empresa de grano de cultivo basados en la Argentina, debe decidir si se debe expandirse internacionalmente a la vecina Paraguay y Uruguay. Los Grobo ha construido una red de TI-equipad...Starting at €8.20