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SAP's Transformation from a Product to a Service Provider: The Business Transformation Academy
Fischer, Marco; Reiche, Sebastian; Cardona Soriano, PabloCase DPO-215-ELeadership and People ManagementThe case discusses the strategic talent and stakeholder management issues that SAP faces as it transforms itself into a service provider. In 2000, SAP first decides to establish business consulting to assist customers in implementing software solutions. After long and controversial discussions about the core competencies of SAP, the company finally sets up a unit on Business Transformation Services that aims to support companies to successfully t...Starting at €8.20
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Nestlé: A Social Media Nightmare (A)
Jana Seijts; Benjamin BigioCase IVEY-9B10M103-EInformation Technologies, StrategyAs the largest food and drink company in the world, Nestlé S.A. prided itself on a solid reputation built over the past 150 years. On March 17, 2010, the chairman of the board of directors was surprised by a YouTube video created by the environmental activist group Greenpeace. The graphic and provocative video criticized Nestlé for its use of palm oil in Nestlé products. It helped Greenpeace make a bold statement: Nestlé products were leading to ...Starting at €8.20
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Nestlé: A Social Media Nightmare (B)
Jana Seijts; Benjamin BigioCase IVEY-9B10M104-EInformation Technologies, StrategyThis case is a supplement to Nestlé: A Social Media Nightmare (A).Starting at €5.74