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Conflict Management at TKC Consulting
V. PadhmanabhanCase IVEY-9B10C030-ELeadership and People Management, StrategyThis case depicts how executives who are holding power in an organization can create chaos due to interpersonal conflict. Rao and Naik, two senior executives at TKC Consulting in India, scapegoated an innocent subordinate during the course of their rivalry. Their actions, not befitting the positions they held, created confusion and misunderstanding in the organization. The chairman of the company understood that their selfish, power-hungry action...Starting at €8.20
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Internal Competition — A Curse for Team Performance
V. PadhmanabhanCase IVEY-9B12C019-ELeadership and People Management, StrategyFIS Consulting Services was a business process outsourcing company specializing in consulting and financial advisory for global clients. This case deals with an offshore project team in the United States that was characterized by intra-group competitiveness, poor leadership and resource sharing, poor coordination, and limited cooperation. At the outset, the team developed a one-sided focus on achieving a high performance appraisal rating rather t...Starting at €8.20