This website uses technical, customisation and analytical cookies, both first-party and third-party, to anonymously facilitate browsing and analyse statistics on use of the website. Learn more
Search results
-
State Civil Supplies: Value People, Value Their Money
Rohit Kapoor; Ayushi Agrawal; Soumyajyoti DattaCase IVEY-9B17D014-EService and Operations Management, StrategyIn November 2014, a senior administrative service officer at Madhya Pradesh State Civil Supplies Corporation Limited was faced with the problem of determining how to best allocate food grain according to location demands. She needed to choose the best delivery routes and provide a cost-effective means of meeting demands for food grain from fair-price shops. How should she approach this problem? How should she manage any changes that she makes in ...Starting at €8.20
-
Gati: Achieving Quality Excellence in Shipment Delivery
Soumyajyoti Datta; Rohit KapoorCase IVEY-9B19D016-EEntrepreneurship, StrategyThe general manager at Gati, a well-known logistics services company in India, was worried about the number of complaints the company had received. The popular supply chain solutions and logistics service provider had introduced a premium express service scheme five months ago and, since then, had 231 complaints concerning the late delivery of goods. This new scheme charged a considerable markup and guaranteed shipment of goods within 72 hours. B...Starting at €8.20