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Ebola: Managing to Save Lives
IESE InsightArticle ART-2676-EService and Operations ManagementA year after the outbreak of Ebola in West Africa in March 2014, health-care experts are cautiously optimistic that the epidemic appears to be slowing. Although the outlook is brighter than a year ago when the first case was detected in Guinea, there is still a long way to go and many lessons to be learned in managing a crisis of this scale, related to institutional shortfalls, international coordination, engagement with local stakeholders and, m...Starting at €8.20
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Formvac A/S
Munoz-Seca, Beatriz; Tryggestad, S.Case P-848Service and Operations ManagementFormvac es una pequeña empresa en Noruega. Producen «backpacks» y termos que contienen líquidos para consumo humano. Una compañía británica quiere incluir el producto en su catálogo. Para conseguirlo, Formvac debe cumplir las normas ISO9000. El caso trata el dilema del director general. (Also available in English).Starting at €8.20
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Peterson Sarpsborg: División de expositores
Henriksen T.; Munoz-Seca, BeatrizCase P-838Service and Operations ManagementLa compañía diseña y fabrica expositores de punto de venta (PDV) en cartón ondulado para publicidad interna. Para aumentar el flujo de información, instala un sistema del plan de material requerido. Se entrevista a personas de la organización sobre sus expectativas y se describe el proceso de producción.Starting at €8.20
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A-Media Limited: Scheduling and Risk Management
Ade Arowolo; Kenneth J. KlassenCase IVEY-W33312-EService and Operations ManagementOn Thursday, July 13, 2017, the project manager and the chief executive officer for A-Media Limited were making a significant decision about their company. They could quickly increase their billboard hoardings by 20 per cent by pre-emptively erecting giant mega boards in five locations of interest to a major client. This was a significant opportunity, but it presented several significant risks. One major risk was the client’s need to have the meg...Starting at €8.20
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Five Pillars for Doing Business in Africa
Mudida, Robert; Lago Esteban, AlejandroArticle ART-2670-EEconomics, Service and Operations Management, StrategyCompanies around the world are setting their sights on Africa as a new frontier for business. However, as with other emerging economies, African ones are tricky to navigate for the uninitiated. This article introduces the five pillars that companies need to consider in the African context. First the authors highlight the main macroeconomic trends; then they present a road map for companies planning to enter African markets. They draw on personal ...Starting at €8.20
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Borregaard Fine Chemicals - BFC
Svendsen J. E.; Nueno, PedroCase P-918Service and Operations ManagementEl gerente de la división de productos de química fina de una importante compañía noruega se plantea cómo revitalizar la creatividad de su unidad. La división que tuvo éxitos en innovaciones originales en el pasado se ha convertido en una empresa que va a remolque de sus clientes. El gerente entrevista a varios directivos que fueron clave en el pasado tratando de reconstruir lo que aparentemente fue una cultura estimuladora de la innovación....Starting at €8.20
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Donald Dies and Gladstone
Henriksen T.; Munoz-Seca, BeatrizCase P-840-EService and Operations ManagementStarting at €8.20
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Peterson Sarpsborg: Display Division
Henriksen T.; Munoz-Seca, BeatrizCase P-838-EService and Operations ManagementThe company makes point-of-purchase displays for in-store advertising. In order to speed up the flow of information, they install an MRP (materials requirement planning) system. People in the organisation are interviewed about their expectations. The production process is described.Starting at €8.20
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Norsafe AS
Henriksen T.; Munoz-Seca, BeatrizCase P-839-EService and Operations ManagementStarting at €8.20
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Borregaard Fine Chemicals - BFC
Svendsen J. E.; Nueno, PedroCase P-918-EService and Operations ManagementStarting at €8.20