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A New Hospital for Heredia. A Public-Private Partnership for Health Care
Cercone J.; Rosenmöller, MagdaCase P-1003-EService and Operations ManagementTogether with a senior official from the CCSS, the Costa Rican Social Security organization, the principal of a regional hospital in Costa Rica draws up a new model for public-private cooperation in health care, given the stringent limitations on public investment. The case follows the project's progress, presents the various problems encountered, and shows how it has succeeded in gaining the support of the various stakeholders involved. The CCSS...Starting at €8.20
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Borregaard Fine Chemicals - BFC
Svendsen J. E.; Nueno, PedroCase P-918Service and Operations ManagementEl gerente de la división de productos de química fina de una importante compañía noruega se plantea cómo revitalizar la creatividad de su unidad. La división que tuvo éxitos en innovaciones originales en el pasado se ha convertido en una empresa que va a remolque de sus clientes. El gerente entrevista a varios directivos que fueron clave en el pasado tratando de reconstruir lo que aparentemente fue una cultura estimuladora de la innovación....Starting at €8.20
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Donald Dies and Gladstone
Henriksen T.; Munoz-Seca, BeatrizCase P-840-EService and Operations ManagementStarting at €8.20
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Peterson Sarpsborg: Display Division
Henriksen T.; Munoz-Seca, BeatrizCase P-838-EService and Operations ManagementThe company makes point-of-purchase displays for in-store advertising. In order to speed up the flow of information, they install an MRP (materials requirement planning) system. People in the organisation are interviewed about their expectations. The production process is described.Starting at €8.20
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Norsafe AS
Henriksen T.; Munoz-Seca, BeatrizCase P-839-EService and Operations ManagementStarting at €8.20
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Introducing DRGs as an Instrument for Clinical Management
Cercone J.; Márquez G.; García Prat, AntoniCase P-1048-EService and Operations ManagementThe case focuses on the use of DRGs in Costa Rica from the original motivation to use them, the implementation steps, the difficulties found and how they were addressed. The case describes the changes that occurred as a result of DRG introduction, and how the ?perverse incentives? were managed. The emphasis is on the lessons learnt in order to define the following implementation steps. The DRG system can be a useful tool to better organizing medi...Starting at €8.20
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Borregaard Fine Chemicals - BFC
Svendsen J. E.; Nueno, PedroCase P-918-EService and Operations ManagementStarting at €8.20
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Norsafe AS
Henriksen T.; Munoz-Seca, BeatrizCase P-839Service and Operations ManagementLa empresa fabrica botes salvavidas de fibra de vidrio. Tienen problemas con la calidad de algunas partes adquiridas, así como con las propias. Trata el problema de una parte adquirida, un motor de arranque oxidado, y el de diseño en una junta. (Also available in English).Starting at €8.20
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Donald Dies and Gladstone
Henriksen T.; Munoz-Seca, BeatrizCase P-840Service and Operations ManagementPeterson Sarpsborg ha decidido escoger un único proveedor de troqueles. Debe elegir entre Gladstone ?a treinta minutos de su empresa?, profesional de confianza, o bien Donald Dies ?en la puerta de al lado?, un poco descuidado pero útil. (Also available in English).Starting at €8.20
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Formvac A/S
Munoz-Seca, Beatriz; Tryggestad, S.Case P-848-EService and Operations ManagementStarting at €8.20