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Enabling Teamwork at the Cleveland Clinic
Edmondson, Amy C.; Kerrissey, Michaela JCase HBS-621040-EService and Operations ManagementThis case examines efforts to foster teamwork within and across work units in the Cleveland Clinic, a large, distributed healthcare delivery organization. With a long history of valuing teamwork since its founding in 1921, the Clinic had taken dramatic steps to further enable collaboration back in 2008 after the growing complexity of medical care had led to problematic divisions across specialties. The Clinic restructured from departments organiz...Starting at €8.20