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Moving Toward Environmental Sustainability (Spanish version)
Lee, Deishin; Bony, LionelCase HBS-612S13Service and Operations Managementdesign decisions, manufacturing, and supply chain management. The proximate decision point in the case is whether the company should replace the polyvinyl chloride (PVC) material in the arm pads of the Mirra chair. PVC was a highly toxic material to manufacture and dispose of and thus violated the C2C protocol. However, it was the standard material for arm pads and many other parts in the office furniture industry as it was durable, scratch resi...Starting at €8.20
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Cradle-to-Cradle Design at Herman Miller: Moving Toward Environmental Sustainability
Lee, Deishin; Bony, LionelCase HBS-607003-EService and Operations ManagementHerman Miller, an office furniture supplier, decided to implement the cradle-to-cradle (C2C) design protocol during the design of its mid-level office chair, Mirra. The C2C protocol was a set of environmentally friendly product development guidelines created by architect William McDonough and chemist Michael Braungart. The essence of this protocol was to eliminate waste and potentially harmful materials by designing the product so that, at the en...Starting at €8.20