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Benevento Foods: When the Rubber Hits the Dough
David Wood; Stephan Vachon; Micheline SinghCase IVEY-9B15D014-EEntrepreneurship, Service and Operations Management, StrategyFor the past 30 years, the president of Benevento Foods, a food processor located in northern New York State, has overseen unprecedented growth. In June 2014, the family-owned company has 90 full-time employees and provides baking mixes and bases to both small stand-alone bakeries and national grocery chains across the United States. It has plans to expand distribution to Mexico and Japan and to develop new product lines, especially for gluten-fr...Starting at €8.20
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Elizabeth Arden: Executing Global Supply Chain Re-engineering (Spanish version)
David Wood; Norman GaoCase IVEY-9B13DS017Service and Operations Management, StrategyIn mid-2008, the senior vice-president of Global Supply Chain at Elizabeth Arden in New York City was troubled with the challenges that lay before him. He had been hired to make sweeping changes to the company’s management of its supply chain, and he had already made a significant impact in forecasting, inventory control and service performance. His next move would require a radical consolidation of suppliers, make dramatic changes to inventory m...Starting at €8.20
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Sonos Inc.: Product Development at the Speed of Sound
David Wood; Scott LovelandCase IVEY-W36491-EService and Operations Management, StrategyKurt Preston, Vice President of Global Sourcing & Product Operations at Sonos Inc. (Sonos), had been considering a Joint Development Model for future Sonos products. In 2022, Sonos bega...Starting at €8.20
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Buckeye Chiller Systems and the MicroFin Joint Venture
David WoodCase IVEY-W27172-EService and Operations Management, StrategyBuckeye Chiller Systems and International Steel Corporation formed MicroFin Incorporated in 2017, in South Carolina, United States, as a joint venture to produce tubing for industrial chillers. After four years of losses, the chief executive officer of Buckeye had lost patience with the joint venture. He gave his chief operating officer until the end of March 2021 (less than three weeks) to turn around MicroFin or dissolve the partnership. With n...Starting at €8.20
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Elizabeth Arden: Executing Global Supply Chain Re-engineering
David Wood; Norman GaoCase IVEY-9B13D017-EService and Operations Management, StrategyIn mid-2008, the senior vice-president of Global Supply Chain at Elizabeth Arden in New York City was troubled with the challenges that lay before him. He had been hired to make sweeping changes to the company’s management of its supply chain, and he had already made a significant impact in forecasting, inventory control and service performance. His next move would require a radical consolidation of suppliers, make dramatic changes to inventory m...Starting at €8.20
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Jessica Lee: Dealing With Course Evaluations
David WoodCase IVEY-9B19D012-EService and Operations ManagementIn May 2017, an associate professor at Balsam State University (Balsam State), was reviewing the most recent evaluations for her fourth-year elective course, Field Forensics. While she knew that the term had not gone particularly well, she was still surprStarting at €8.20
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Tesla Inc.: Accelerating Sustainable Profits
Robert Klassen; David Wood; Dan ShinCase IVEY-9B20D017-EEntrepreneurship, Service and Operations Management, StrategyThe release of Tesla Inc. (Tesla)’s financial results in early 2019 made it clear that significant challenges lay ahead for the firm. While Tesla remained the market leader for electric vehicles in the global automobile industry, sales had dropped dramatically, and Tesla was once again losing money. Its recent launch of the Model 3 held great promise and added a key vehicle to its growing product portfolio, but customer complaints about late deli...Starting at €8.20