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Types of Processes (Spanish version)
Garvin, David A.Case HBS-606S34Service and Operations ManagementProvides a general introduction to the major types of production processes, their differences, and the implications that those differences have for management.Starting at €8.20
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Bergerac Systems: The Challenge of Backward Integration, Teaching Note
Garvin, David A.; Yong, SunruTeaching Note HBS-4382-EService and Operations ManagementTeaching Note for Product # 4381Starting at €0.00
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Copeland Corp.: Evolution of a Manufacturing Strategy--1975-82 (A) (Spanish Version)
Garvin, David A.; March, ArtemisCase HBS-606S15Service and Operations ManagementDescribe la evolución de la estrategia de producción de una empresa durante un período de ocho años. Copeland había seguido una estrategia de construcción de plantas Autosoportados enfocadas dedicadas a los procesos individuales o líneas de productos, y luego mover los productos desde la planta de su casa en Sidney, Ohio, para la nueva instalación. Sidney queda ahora con una mezcla de productos y procesos no relacionados, y la administración debe...Starting at €8.20
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The Views of Deming, Juran, and Crosby (Spanish version)
Garvin, David A.; March, ArtemisCase HBS-606S33Service and Operations ManagementDescribes the three distinct approaches to quality management represented by W. Edwards Deming, Joseph Juran, and Philip B. Crosby. Designed to introduce students to the elements of statistical quality control, structured approaches to quality improvement, and zero defects programs and to show them that there is more than one way to improve quality.Starting at €8.20