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The Royal Harbour Resort & Spa
Odette CoccolaCase IVEY-9B15C041-ELeadership and People ManagementThe Royal Harbour Resort & Spa was a large hotel and spa with over 300 employees. In December 2010, the human resources manager was advised by the general manager that headquarters had ordered an immediate restructuring due to a decline in the hospitality industry, especially in the luxury hotel sector. The human resources manager was advised that she had to terminate the employment of their banquet manager — an employee of over 17 years. The hum...Starting at €8.20