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T-Systems South Africa: Commencing Turnaround through Women’s Contextual Leadership
Caren Scheepers; Sheila MotsepeCase IVEY-9B18C045-ELeadership and People Management, StrategyIn late 2016, the board chair of T-Systems South Africa (TSSA), an information technology outsourcing company, faced a new challenge. As the previous chief executive officer (CEO) of the company, the board chair had moved the company from declining revenuStarting at €8.20