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Comair South Africa: Team Coaching Taking Off
Amy Moore; Verity Hawarden; Caren ScheepersCase IVEY-9B20C007-ELeadership and People Management, StrategyIn May 2019, the head of Organizational Development and Talent for Comair Limited (Comair), was contemplating the dilemma of stimulating higher buy-in for team coaching—a program in formal leadership development emphasizing collaboration and shared responsibility. The long-standing chief executive officer (CEO) had just resigned. He had focused over the last few years on enabling a leadership style of collaboration where departmental silos would ...Starting at €8.20
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AEL South Africa: Leading in a Manufacturing Context
Caren Scheepers; Shalati MaponoponoCase IVEY-9B20C015-ELeadership and People Management, StrategyOn January 8, 2017, Ronald Huggins, plant manager at AEL Mining Services Limited (AEL), needed to come up with innovative ways to keep his employees motivated. This need was driven by the downward trend of the local mining market. In 2011 and 2012, AEL had rolled out a major retrenchment, leaving employees with low morale and motivation, which in turn had affected performance levels. It became apparent that plant performance needed to ramp up. Th...Starting at €8.20
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Sibanye: Changing Mindsets in Mining through Contextual Leadership
Caren Scheepers; Ken MathuCase IVEY-9B16C026-ELeadership and People Management, StrategyIn 2016, the executive vice-president of commercial services for Sibanye Gold, Westonaria (Sibanye), the largest gold producer in South Africa, faced a challenge. The company’s latest acquisition had been particularly difficult, with much resistance from the acquired management team. Although the executive vice-president tried to empathize with the management team who had done things a certain way for decades, he was frustrated with their lack of...Starting at €8.20
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SweepSouth South Africa: Contextually Intelligent Female Leadership of Entrepreneurial Domestic Services
Tracey Toefy; Caren ScheepersCase IVEY-9B19C010-EEntrepreneurship, Leadership and People Management, StrategyIn 2014, an entrepreneur in Cape Town, South Africa, started SweepSouth with her husband. Their mission was to enable dignified home cleaning work for the most vulnerable blue-collar workers, and they offered several services to empower them. When the company struggled to meet the demand for domestic services over the December holiday period, the founders realized the extent of the market’s need to connect domestic workers with potential clients....Starting at €8.20
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Mkhiwa Trust: Contextualizing a Couple’s Servant Leadership
Caren Scheepers; Abdullah Verachia; Natalie van der Veen; Mologadi KekanaCase IVEY-9B20C021-ELeadership and People Management, StrategyOn June 30, 2018, the founders of Mkhiwa Trust, Johannesburg, South Africa, considered their dilemma of deepening their impact in South Africa, using education as a key vehicle to bring about systemic change. The case highlights the evolution of their mutual support throughout their careers. The tragic death of their young son had far-reaching implications for the couple and their business interests, their career aspirations and the focus of many...Starting at €8.20
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Technology Driven Transformation at Comair Limited
Maxine Jaffit; Caren Scheepers; Jabu MaphalalaCase IVEY-9B15C003-ELeadership and People Management, StrategyComair Limited was South Africa’s largest private airline and consisted of British Airways SA and the low-cost airline kulula.com. After acquiring more fuel-efficient aircraft, Comair decided to adopt Sabre, a reservation and scheduling technology platform. Initially, some Comair executives thought that the Sabre implementation was an IT project, but they soon realized that all employees were affected and that a culture change was required to suc...Starting at €8.20
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Constructing the Medupi Power Station
Caren Scheepers; Schalk MaraisCase IVEY-9B12C015-ECorporate Governance, Leadership and People Management, StrategyMedupi was the first baseload project in South Africa in 20 years. It would be the largest dry-cooled, coal-fired power station in the world and was being developed by Eskom, which generated 90 per cent of Southern Africa’s power, at an estimated cost of R125 billion. In spite of the worldwide concern about greener energy, coal remained the most popular power station fuel for South Africa, due to the country’s vast resources of 224 million tonnes...Starting at €8.20
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Nedbank: Coaching Capabilities for Growth Strategy Execution
Caren Scheepers; Emme KaneCase IVEY-9B16C003-ELeadership and People Management, StrategyThe chief executive officer of South Africa’s Nedbank Ltd. contemplated the dilemma of growing the bank in a mature, competitive market within his own country, as well as successfully expanding outside of South Africa’s border. Nedbank’s extensive investment in Ecobank, with its pan-African presence, was a risk, and required improvement of the capabilities of the leaders to execute Nedbank’s strategy. To achieve this, Nedbank focused on building ...Starting at €8.20
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Allergan South Africa's Merger: Contextual Leadership Sustaining Culture
Caren Scheepers; Deepa SitaCase IVEY-9B16C044-ELeadership and People Management, StrategyIn early 2016, the chief executive officer (CEO) of Allergan South Africa had been leading his team through changes resulting from a number of mergers over the past four years. Allergan Inc. (Allergan) had been the third-largest generic drug maker in the United States after it combined with Actavis plc in 2015, and the company was depicted as an example of “merger mania” in the pharmaceutical sector. Operating in 40 countries, Allergan had gone t...Starting at €8.20
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SABMiller South Africa: Contextual Leadership in Transforming Culture
Caren Scheepers; Amy MooreCase IVEY-9B17C046-ELeadership and People Management, StrategyIn March 2017, Ajay Maharaj Bachulal was starting his new position as plant manager at SABMiller plc’s (SABMiller's) plant in Polokwane, South Africa. Bachulal had successfully led change at the company's brewery in another province, and he hoped to be as successful at the new plant. His dilemma was how to approach the workforce in Polokwane, and how to adapt to and make changes within the culture specific to that plant. While both plants adhered...Starting at €8.20