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Johansen's: The New Scorecard System
Lynch, Luann J.; Forman, Jennifer; Gillam, GrahamCase DARDEN-C-2371-EAccounting and ControlJohansen's has just completed its first year under a new scorecard system for evaluation of manager performance. The manager of Store 51 has traditionally been one of the company's top-performing managers from a financial standpoint, but his overall performance rating has declined due to performance along nonfinancial dimensions. The managers at the performance summit must discuss his performance in the context of a new performance evaluation sys...Starting at €8.20
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Working Capital: A Summary of Ratios by Industry - Teaching Note
Lynch, Luann J.; Gillam, Graham; Forman, JenniferTeaching Note DARDEN-C-2348TN-EAccounting and ControlTeaching note for product C-2348Starting at €0.00
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Johansen's: The New Scorecard System - Teaching Note
Lynch, Luann J.; Forman, Jennifer; Gillam, GrahamTeaching Note DARDEN-C-2371TN-EAccounting and ControlTeaching note for product C-2371Starting at €0.00
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Working Capital: A Summary of Ratios by Industry
Lynch, Luann J.; Gillam, Graham; Forman, JenniferCase DARDEN-C-2348-EAccounting and ControlThe case graphically presents various working capital ratios (days inventory outstanding, days sales outstanding, days payables outstanding, cash conversion cycle, and operating cycle) over the 2009-through-2012 period by industry and for specific well-known companies. Students are given the opportunity to craft an intuitive story around the ratios they are given in the case. The case works well as a supplement for classes on working capital mana...Starting at €8.20
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Johansen's New Scorecard System: The Summit
Lynch, Luann J.; Forman, Jennifer; Gillam, GrahamCase DARDEN-C-2349-EAccounting and ControlJohansen's, a large high-end department store, has just completed its first year under a new scorecard system for evaluation of manager performance. The manager of Store 51 has traditionally been one of the company's top-performing managers from a financial standpoint, but his overall performance rating has declined due to performance along nonfinancial dimensions. Using a role-playing exercise, the managers at the performance summit must discus...Starting at €8.20
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Johansen's New Scorecard System: The Summit - Teaching Note
Lynch, Luann J.; Forman, Jennifer; Gillam, GrahamTeaching Note DARDEN-C-2349TN-EAccounting and ControlTeaching note for product C-2349Starting at €0.00
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Caja Navarra: Reporting Customer Profitability... to Customers
Davila, Antonio; Aranda, C.; Arellano, J.Case C-747-EAccounting and ControlThe case can be used to teach customer profitability analysis in a service firm (bank). The case describes the decision of a bank (CAN) to disclose customer profitability to its customers. It describes how customer profitability is estimated and alternatives to this approach to estimating it. It also describes the bank's strategy that led to its decision to report to customers how much the bank makes on each one of them.Starting at €8.20
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Working Capital: A Summary of Ratios by Industry, 2016 - Teaching Note
Lynch, Luann J.; Gillam, Graham; Forman, JenniferTeaching Note DARDEN-C-2388TN-EAccounting and ControlTeaching note for product C-2388Starting at €0.00
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Caja Navarra: rentabilidad de cliente... para el cliente
Davila, Antonio; Aranda, C.; Arellano, J.Case C-747Accounting and ControlEste caso se puede emplear para enseñar sobre el análisis de rentabilidad del cliente en una empresa de servicios (banco). Describe la decisión de un banco (CAN) de divulgar la rentabilidad de cliente a cada uno de sus clientes además de cómo se realiza la estimación de dicha rentabilidad y los enfoques alternativos a esa valoración, así como la estrategia que condujo a la caja a tomar la decisión de informar a los clientes sobre cuánto ganaba co...Starting at €8.20