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Amul's IT-Enabled Service Delivery to Dairy Farmers - Teaching Note
Harekrishna Misra; S. R. AsokanTeaching Note IVEY-8B16E020-EInformation TechnologiesTeaching Note for product 9B16E020.Starting at €0.00
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When Your Boss Wears Metal Pants
Frick, WalterArticle HBS-R1506F-EInformation TechnologiesAs machines evolve from tools to teammates, the author writes, accepting them will be more than a matter of simply adopting some new technology. The first challenge will be recognizing when computers know more than we do. "Algorithm avoidance," for instance, makes people prefer human judgment over that of machines and can lead to worse decisions, from diagnosing patients to predicting political outcomes. The message for managers is that helping h...Starting at €8.20
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Why AI Can't Write This Article (Yet)
Frick, WalterArticle HBS-H03QYE-EInformation TechnologiesStarting at €8.20
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Amul's IT-Enabled Service Delivery to Dairy Farmers
Harekrishna Misra; S. R. AsokanCase IVEY-9B16E020-EInformation Technologies, StrategyKaira District Co-operative Milk Producers’ Union Limited (Kaira Union), a member union of the popular dairy brand Amul, was using information technology (IT)-enabled services to benefit individual dairy farmers with very small herd sizes in India. The technical inputs, such as veterinary services, were provided through veterinary centres located near clusters of villages. To improve service delivery, better manage inventory, deploy veterinarians...Starting at €8.20