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Mútua de Terrassa: Rollout of the Health Care Information System (HCIS)
Mitchell, Jordan; Ribera, Jaume; Rosenmöller, MagdaCase P-1087-EKnowledge and Communication, Service and Operations ManagementAs of autumn 2006, a major Spanish hospital outside of Barcelona, Grup Mútua de Terrassa (MT), is implementing the second major phase of a new Health Care Information System (HCIS) along with Hewlett-Packard (HP) at eight centers for primary care. The HCIS project is a multi-year and multi-phase initiative which is the first in many steps towards a "paper-less" hospital. The hospital's management are wondering how the HCIS will change the way peo...Starting at €8.20
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Westlake Lanes: How Can This Business Be Saved
Hamermesh, Richard G.; Zalosh, AlisaCase HBS-4431-EKnowledge and CommunicationShelby Givens, a new MBA, is the general manager of Westlake Lanes, a near-bankrupt bowling alley that her grandfather founded decades earlier. Givens has been given one year to turn a profit; if the goal is not met Westlake will close. During the first few days on the job, Givens learns that the business is in worse shape financially than she - or the board - thought. She also finds that Westlake's employees exhibit minimal productivity. Givens ...Starting at €8.20
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Sugar Bowl
Hamermesh, Richard G.; Zalosh, AlisaCase HBS-913537-EKnowledge and CommunicationShelby Givens, a recent business school graduate, returned home to Raleigh, North Carolina to help rescue her family's ailing and outdated bowling alley, Westlake Lanes. Although she cut costs and addressed inefficiencies, moving the business from near-bankruptcy to profitability in nine months, market conditions threatened the long-term viability of the business. Givens then sold her family on a new, more youth-oriented concept, an urban lounge ...Starting at €8.20
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CISM - Centro de Investigação em Saúde de Manhiça Manhiça Health Research Centre: Managing Research & Development
Rosenmöller, Magda; Gago, Fernando; Jaiswal, NikiCase P-1149-EInnovation and Change, Knowledge and Communication, Leadership and People ManagementAn error has been discovered in a clinical trial undertaken at CISM, a Mozambican health research center focused on endemic diseases and their treatment. In recent years, CISM has carried out sophisticated clinical trials for promising drugs and vaccines against malaria and other illnesses with high incidence in Sub-Saharan Africa. Were errors such as the one in the clinical study a one-off human slip or were there systemic flaws in their process...Starting at €8.20