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Asterand: Learning from Failure
Anne Snowdon; Hannah Standing Rasmussen; David MaslachCase IVEY-9B12D018-EEntrepreneurship, Service and Operations ManagementThis case chronicles the challenges of establishing an innovative tissue bank service to accelerate the research and development processes of biotechnology and pharmaceutical companies worldwide. Asterand’s two major challenges involved achieving a standardized approach to collecting tissue samples in hospitals all over the world and achieving the highest possible quality of tissue samples shipped to their primary customer, Amgen. Despite the ide...Starting at €8.20
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Riverside Hospital's Pharmacy Services
Anne Snowdon; Hannah Standing RasmussenCase IVEY-9B11D014-EInformation Technologies, Leadership and People Management, Service and Operations ManagementRiverside District Memorial Hospital is a small rural hospital that must work within an operational budget that is determined by the Ministry of Health and Long Term Care. This case identifies the emergence of concerns for patient safety related to medication administration, and the challenges of ensuring that professional services are maintained by the pharmacy department to serve patients admitted to hospital. The chief nursing executive must d...Starting at €8.20