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Siba Mtongana: A Pioneering Chef in South Africa
Groysberg, Boris; Seligson, Susan; Connolly Baden, Katherine; Abrahams, RobinCase HBS-421026-EService and Operations ManagementFor Siba Mtongana, South African celebrity chef, the year 2020 was fraught with challenges and unknowns. Her brand was strong and she was certain it would survive. But as she fine-tuned her growth and innovation strategy in a shaky, unpredictable economy in the midst of the COVID-19 global pandemic, how should she plan for the future, in both the short-term and long-term?Starting at €8.20
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Kamaths Ourtimes Ice Creams: Eliminating the Bottleneck Effect
Amol Dhaigude; Debmallya Chatterjee; Saptarshi ChakrabartiCase IVEY-9B18D014-EEntrepreneurship, Service and Operations ManagementKamaths Ourtimes Ice Creams Pvt. Ltd., a company located in Mumbai, India, manufactured and distributed ice cream under the brand Natural Ice Cream. The company specialized in using natural flavours in its products, a fact that helped it carve a niche for itself among health-conscious customers. In April 2017, after witnessing great demand for its ice cream across the country, the company’s board of directors asked the director of operations to d...Starting at €8.20
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Hidrovias do Brasil: Navigating Unchartered Waters
Groysberg, Boris; Abbott, Sarah L.Case HBS-419007-EService and Operations ManagementSince its founding eight years earlier, Hidrovias do Brasil ("Hidrovias"), an integrated logistics provider serving corporate customers exporting products from South America via the Atlantic Ocean, had grown to 900 employees and $253 million in annual revenues. Hidrovias was founded by the Brazilian private equity firm, P tria Investments, who had built the business from the ground up, forging and nurturing relationships with customers, investor...Starting at €8.20
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Kamaths Ourtimes Ice Creams: Eliminating the Bottleneck Effect - Teaching Note
Amol Dhaigude; Debmallya Chatterjee; Saptarshi ChakrabartiTeaching Note IVEY-8B18D014-EService and Operations ManagementTeaching note for product 9B18D014.Starting at €0.00