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Arrive Mobility: Driving Innovation in the Parking Business - Teaching Note
Neha Mittal; Todd Tucker; Sunil WattalTeaching Note IVEY-W27957-EInformation Technologies, Service and Operations ManagementTeaching note for product W27956.Starting at €0.00
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Burlap & Barrel: A Spicy, Single-Origin Supply Chain
Neha Mittal; Marilyn AnthonyCase IVEY-W25283-EService and Operations Management, StrategyBurlap & Barrel was an upcoming and successful public benefit corporation based in the Queens borough of New York City that imported spices from foreign farms and sold them to restaurants, gourmet food stores, home cooks, and other food services in the UnStarting at €8.20
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Burlap & Barrel: A Spicy, Single-Origin Supply Chain - Teaching Note
Neha Mittal; Marilyn AnthonyTeaching Note IVEY-W25284-EService and Operations Management, StrategyTeaching note for product W25283.Starting at €0.00
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BDP International: Delivering What Matters in Global Chemical Transportation
Neha MittalCase IVEY-W25637-EService and Operations Management, StrategyBDP International Inc. (BDP), one of the world’s leading privately-held freight logistics companies, provided chemical shipping services to eight of the top ten global chemical companies. In April 2021, it contracted with a chemical company for two shipping orders, each to a different destination, and each with a set number of containers to be shipped every month for a year. The containers were filled with a chemical used in the electronics indus...Starting at €8.20
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RLS Logistics: Combating Vendor On-Time Performance for "Cool" Customers
Neha MittalCase IVEY-9B20D026-EService and Operations ManagementLocated in Mt. Laurel, New Jersey, RLS Logistics offered temperature-controlled logistics solutions. On a Tuesday morning in October 2019, RLS Logistics’ business development manager learned that a large baked goods manufacturer was seeking a logistics provider who could lower the bakery’s transport costs and alleviate problems with delivery delays. The delays, in particular, were blocking the bakery’s attempts to improve its relationship and sca...Starting at €8.20
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Tucker Company Worldwide: Delivering Value in Logistics Services
Neha Mittal; Roman Szewczuk; Subodha KumarCase IVEY-9B19D002-EService and Operations ManagementTucker Company Worldwide Inc. (TCW), located in Haddonfield, New Jersey, specialized in providing supply chain logistics solutions to companies in the energy, pharmaceuticals, and food sectors; and to government organizations. On Friday, June 1, 2018, TCW’s president and chief operating officer received a bidding solicitation from a refinery in Reading, Pennsylvania. He tasked his most responsible carrier sales manager with responding to the bid....Starting at €8.20
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Tucker Company Worldwide: Delivering Value in Logistics Services - Teaching Note
Neha Mittal; Roman Szewczuk; Subodha KumarTeaching Note IVEY-8B19D002-EService and Operations ManagementTeaching note for product 9B19D002.Starting at €0.00
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Club Med (A) (Spanish version)
Hart, Christopher W.L.; Arczynski, Dan; Maher, DanCase HBS-606S24Service and Operations ManagementEl rápido crecimiento filial estadounidense de una empresa internacional complejo busca identificar los factores que subyacen a su éxito. El caso describe las fuerzas que dan forma a la estructura de la industria, plantear la cuestión de donde es posible para el Club Med para establecer una ventaja competitiva sostenible. las fuentes clásicas de la ventaja competitiva se tratan, lo que lleva al papel de la cultura de la empresa en la creación de ...Starting at €8.20
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Race-West Company: Racing to Overcome Logistics Issues in Truck Transportation - Teaching Note
Neha MittalTeaching Note IVEY-W34428-EService and Operations Management, StrategyTeaching note for product W34427.Starting at €0.00
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Florida Power Light Quality Improvement (QI) Story Exercise (A) (Spanish Version)
Hart, Christopher W.L.; Maher, Dan; Montelongo, MichaelCase HBS-612S04Service and Operations ManagementFlorida Power and Light (FPL) ha desarrollado un programa de mejora de la calidad ampliamente reconocido (PMC). Este ejercicio lleva a los estudiantes a través del proceso que una división de FPL utiliza en un intento de "mejorar el servicio." Específicamente, el proceso requiere que los estudiantes para definir "mejor servicio" en términos aplicables a la empresa de servicios públicos, determinar las causas de menos de un servicio perfecto, eleg...Starting at €8.20