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Petróleos del Mediterráneo, S. A.: Systems Department
Ribera, JaumeCase P-1074-EService and Operations ManagementThis case presents the situation in the information systems department of a small gasoline supply company, which receives a large number of requests for projects and has a hard time prioritizing, planning and controlling them. The departmental manager decides to create a projects office to help him manage the project flows and to put the department in order. The case offers a snapshot of the department's situation, with the list of outstanding pr...Starting at €8.20
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Fundas Fuentes - Ejercicio
Ribera, Jaume; Rosenmöller, MagdaExercise PE-33Service and Operations ManagementFundas Fuentes se preocupa por las demoras en servir los pedidos. A partir de una lista mensual de albaranes de entrega y de los envíos realizados el encargado del almacen se pregunta que mejoras en las entregas se producirían si se trabajaran algunas horas extras o si se incorporara otra persona al almacén. Fundas Fuentes is worried about late deliveries to customers. Froma a monthly report of number of orders received and shipments made, the wa...Starting at €8.20
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Zopa: The Power of Peer-to-Peer Lending
Piskorski, Mikolaj Jan; Fernandez-Mateo, Isabel; Chen, DavidCase HBS-709469-EStrategyZopa, a U.K.-based peer-to-peer lending company, connected individual lenders and borrowers via an online interface. The company charged a small fee for completed loan transactions but has not turned a profit. Zopa offered two platforms, Markets and Listings. Markets was an automated system that assembled loans by combining lowest loan offers from different Zopa lenders. Zopa Listings allowed prospective borrowers to post eBay-like listings expla...Starting at €8.20
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Meetup
Piskorski, Mikolaj Jan; Chen, DavidCase HBS-710408-EStrategyMeetup, an on-line company providing means of arranging face-to-face meetings, is deciding between two options of increasing its revenue by investing to: (i) increase new sign ups, (ii) improve the engagement of existing users.Starting at €8.20
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Twitter
Piskorski, Mikolaj Jan; Chen, David; Heil, BillCase HBS-710455-EStrategyTwitter is a micro-blogging company that allows users to send short text updates to others. The site is used by people, including celebrities, government officials, and businesses. It helps to raise money for non-profit organizations and provides first-responders with information during a natural disaster. Even though almost 10 million people visited the site in early 2009, the site had no strategy for monetizing the traffic. The case allows stud...Starting at €8.20
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Tuixen recreation Park - Exercise
Ribera, JaumeExercise PE-4-EService and Operations ManagementStarting at €8.20
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Sant Llorenç Tollway - Exercise
Ribera, JaumeExercise PE-8-EService and Operations ManagementStarting at €8.20
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Kristen's Cookies Company Revisited (A) - Exercise
Ribera, JaumeExercise PE-10-EService and Operations ManagementStarting at €8.20