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GuideStar
Meehan, W; Drabkin, DCase SGSB-SI121-EInnovation and ChangeWhen Jacob Harold became head of the Hewlett Foundation’s Philanthropy Program, he began to see GuideStar as much more than just a website. GuideStar was the result of founder Arthur “Buzz” Schmidt’s vision of bringing transparency and accountability to the world of nonprofits. At its core, the organization compiled information that U.S. nonprofits submitted on their IRS filings into an easy to use database. It supplemented that information wi...Starting at €8.20
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Silicon Valley Bank: The On-Call Associated Program
Soule, S; Drabkin, DCase SGSB-OB88-EInnovation and ChangeMelissa Stepanis, deal team leader for Silicon Valley Bank’s (SVB) New York tech lending group, had been on maternity leave. When she met with her manager to discuss her anticipated return to work, she was not ready to come back. Not wanting to make commitments that she might not be able to keep, she quit. For Chris Edmonds-Waters, SVB’s head of human resources, Stepanis’s somewhat unexpected departure was concerning. She was the latest exampl...Starting at €8.20
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Retos del siglo XXI: tecnología
Rodriguez, Gustavo; Done, Adrian A.Technical Note PN-457Innovation and Change, Service and Operations ManagementLa tecnología es un concepto amplio que trata del conocimiento y uso por el hombre de herramientas y oficios y cómo afecta a la capacidad de controlar y adaptarse al entorno. Es un concepto que no se presta a una definición rigurosa; "tecnología" puede referirse a los objetos materiales utilizados por el hombre, como máquinas, equipos o utensilios, pero también puede abarcar ámbitos más amplios, como sistemas, métodos organizativos y técnicas. La...Starting at €8.20
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DaVita: A Community First, A Company Secong
O'Reilly, C; Pfeffer, J; Hoyt, D; Drabkin, DCase SGSB-OB89-EInnovation and ChangeThis case describes the challenges facing CEO Kent Thiry and DaVita as they being thinking about how to integrate a recent acquisition, Health Care Partners (HCP). DaVita had been primarily a kidney dialysis company with a very strong culture built around teamwork, fun, continuous improvement, accountability, and service. The senior management saw DaVita as “a community first and a company second.” HCP was an integrated health care provider wi...Starting at €8.20
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GuideStar - Teaching Note
Meehan, W; Drabkin, DTeaching Note SGSB-SI121TN-EInnovation and ChangeWhen Jacob Harold became head of the Hewlett Foundation’s Philanthropy Program, he began to see GuideStar as much more than just a website. GuideStar was the result of founder Arthur “Buzz” Schmidt’s vision of bringing transparency and accountability to the world of nonprofits. At its core, the organization compiled information that U.S. nonprofits submitted on their IRS filings into an easy to use database. It supplemented that information wi...Starting at €0.00
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Challenges of the 21st Century: Technology
Rodriguez, Gustavo; Done, Adrian A.Technical Note PN-457-EInnovation and Change, Service and Operations ManagementTechnology is a broad concept that deals with human usage and knowledge of tools and crafts, and how it affects the ability to control and adapt to the environment. A strict definition is elusive; "technology" can refer to material objects of use to humanity, such as machines, hardware or utensils, but can also encompass broader themes, including systems, methods of organization, and techniques. Human technology began with the conversion of natur...Starting at €8.20
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DaVita: A Community First, A Company Secong - Teaching Note
O'Reilly, C; Pfeffer, J; Hoyt, D; Drabkin, DTeaching Note SGSB-OB89TN-EInnovation and ChangeThis case describes the challenges facing CEO Kent Thiry and DaVita as they being thinking about how to integrate a recent acquisition, Health Care Partners (HCP). DaVita had been primarily a kidney dialysis company with a very strong culture built around teamwork, fun, continuous improvement, accountability, and service. The senior management saw DaVita as “a community first and a company second.” HCP was an integrated health care provider wi...Starting at €0.00
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GiveWell: Real Change for Your Dollar
Meehan, W; Drabkin, DCase SGSB-SI122-EInnovation and ChangeIn 2007 a group of eight friends wanted to give. With so many charities out there, the friends wanted to know which ones were doing the most good. They had two basic questions: (1) what did the charitable organization do with donors’ money and (2) what evidence existed that charity’s activities were helping people? After conducting an exhaustive search, the group concluded that useful information to answer their questions was not publically ...Starting at €8.20