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MAASH - Una nueva técnica para el reemplazo de cadera
Yankovic, NataliaCase P-1141Innovation and Change, Service and Operations Management, StrategyEra un viernes por la mañana de la primavera del año 2007 y Felipe Delgado, miembro del equipo médico del Departamento de Cirugía Ortopédica y Traumatología del Hospital de Sant Celoni, se encontraba revisando, como cada semana, las historias médicas de los pacientes recientemente operados. Los resultados eran buenos -"como de costumbre"- pero sentía una creciente preocupación, puesto que percibía que los pacientes no se encontraban tan satisfech...Starting at €8.20
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Retos del siglo XXI: tecnología
Rodriguez, Gustavo; Done, Adrian A.Technical Note PN-457Innovation and Change, Service and Operations ManagementLa tecnología es un concepto amplio que trata del conocimiento y uso por el hombre de herramientas y oficios y cómo afecta a la capacidad de controlar y adaptarse al entorno. Es un concepto que no se presta a una definición rigurosa; "tecnología" puede referirse a los objetos materiales utilizados por el hombre, como máquinas, equipos o utensilios, pero también puede abarcar ámbitos más amplios, como sistemas, métodos organizativos y técnicas. La...Starting at €8.20
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Challenges of the 21st Century: Technology
Rodriguez, Gustavo; Done, Adrian A.Technical Note PN-457-EInnovation and Change, Service and Operations ManagementTechnology is a broad concept that deals with human usage and knowledge of tools and crafts, and how it affects the ability to control and adapt to the environment. A strict definition is elusive; "technology" can refer to material objects of use to humanity, such as machines, hardware or utensils, but can also encompass broader themes, including systems, methods of organization, and techniques. Human technology began with the conversion of natur...Starting at €8.20
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MAASH - A New Hip Replacement Technique
Yankovic, NataliaCase P-1141-EInnovation and Change, Service and Operations Management, StrategyIt was Friday morning on a spring day in 2007, and Felipe Delgado, a member of the medical team in the Orthopedic Surgery and Traumatology Department of Sant Celoni Hospital, was doing his weekly review of the medical records of patients who'd recently had surgery. The results were good ("as usual"), but he was increasingly concerned because he sensed that patients weren't as satisfied as the medical team was. He believed it must be possible to i...Starting at €8.20