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The New Management Imperative: The "Workforce of One" Approach
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5950BC-ELeadership and People ManagementCompanies have excelled by treating customers as "markets of one," offering them personalized buying experiences. But in managing their own workers, most firms still use one-size-fits-all HR practices. A better approach, according to talent management experts Susan Cantrell and David Smith, is to treat each employee as a "workforce of one." What exactly does that mean? In this chapter, Cantrell and Smith explain the concept and, using electronics...Starting at €8.20
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Foster Employee-Defined Personalization: One Path to Executing the "Workforce of One" Approach to People Management
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5954BC-ELeadership and People ManagementWhen it comes to crafting HR practices that are highly relevant and tailored to individuals, organizations can choose one of four different approaches to what talent management experts Susan Cantrell and David Smith call the "workforce of one." But no matter which approach you choose, the goal is the same: work that is sculpted to fit lives instead of lives that are sculpted to fit work. The reward? Lower employee turnover, greater productivity, ...Starting at €8.20
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Discovering Your Authentic Leadership
George, William W.; Sims, Peter; McLean, Andrew N.; Mayer, David; Mayer, DianaArticle HBS-R0702H-ELeadership and People ManagementThe ongoing problems in business leadership over the past five years have underscored the need for a new kind of leader in the 21st century: the authentic leader. Author Bill George, a Harvard Business School professor and the former chairman and CEO of Medtronic, and his colleagues, conducted the largest leadership development study ever undertaken. They interviewed 125 business leaders from different racial, religious, national, and socioeconom...Starting at €8.20
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Designing Your Own Workforce of One: Cultivating a Customized Employment Experience in Your Organization
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5959BC-ELeadership and People ManagementCompanies have excelled by treating customers as "markets of one," offering them personalized buying experiences. But in managing their own workers, most firms still use one-size-fits-all HR practices. A better approach, according to talent management experts Susan Cantrell and David Smith, is to treat each employee as a "workforce of one." In this chapter they help you determine your own unique path toward managing your workforce as a workforce ...Starting at €8.20
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Workforce of One Challenges and Solutions: Striking the Right Balance in Your Talent Management Practices
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5960BC-ELeadership and People ManagementThe "workforce of one" model of people management-sculpting work to fit every employee instead of requiring employees to conform to a standard model of work-is a lofty goal. Yet talent management experts Susan Cantrell and David Smith have seen it achieved with remarkable results in many different companies. These companies are trail-blazers in a whole new concept of work: managing their workforces not as a single homogeneous entity, but rather w...Starting at €8.20
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Are Leaders Portable? (Spanish version)
Groysberg, Boris; McLean, Andrew N.; Nohria, NitinArticle HBS-R0605ELeadership and People Managementgeneral management, which is readily transferable, and company specific, which is not. In fact, they argue, other types of management capabilities can contribute significantly to performance, and company-specific skills can be an asset in a new job.Starting at €8.20
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Discovering Your Authentic Leadership (Spanish version)
George, William W.; Sims, Peter; McLean, Andrew N.; Mayer, David; Mayer, DianaArticle HBS-R0702HLeadership and People Managementthe authentic leader. Author Bill George, a Harvard Business School professor and the former chairman and CEO of Medtronic, and his colleagues, conducted the largest leadership development study ever undertaken. They interviewed 125 business leaders from different racial, religious, national, and socioeconomic backgrounds to understand how leaders become, and remain, authentic. Their interviews showed that you do not have to be born with any par...Starting at €8.20
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Building Starbucks Community (Spanish version)
George, William W.; McLean, Andrew N.Case HBS-419S17Leadership and People ManagementIn 2006, Howard Schultz reflects on his leadership at Starbucks in light of its continued growth plans. Provides information on the leadership development of the protagonist, tracing his youth and education, his early business career, his acquisition of Starbucks, and its subsequent massive growth. Raises questions about leadership styles, the role of a self-authored life story in leadership, and the qualities that attract, retain, and deploy com...Starting at €8.20
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Segment Your Workforce: One Path to Executing the "Workforce of One" Approach to People Management
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5951BC-ELeadership and People ManagementWhen it comes to crafting HR practices that are highly relevant and tailored to individuals, organizations can choose one of four different approaches to what talent management experts Susan Cantrell and David Smith call the "workforce of one." But no matter which approach you choose, the goal is the same: work that is sculpted to fit lives instead of lives that are sculpted to fit work. The reward? Lower employee turnover, greater productivity, ...Starting at €8.20
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Offer Modular Choices: One Path to Executing the "Workforce of One" Approach to People Management
Cantrell, Susan; Smith, David Y.Book Chapter HBS-5952BC-ELeadership and People ManagementWhen it comes to crafting HR practices that are highly relevant and tailored to individuals, organizations can choose one of four different approaches to what talent management experts Susan Cantrell and David Smith call the "workforce of one." But no matter which approach you choose, the goal is the same: work that is sculpted to fit lives instead of lives that are sculpted to fit work. The reward? Lower employee turnover, greater productivity, ...Starting at €8.20