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British Library CEO Lynne Brindley on helping to spur business innovation (Spanish version)
Brindley, Lynne; Cliffe, SarahArticle HBS-F0711GLeadership and People ManagementThe CEO of the British Library explains how the United Kingdom's exclusive repository for rare books, manuscripts, and scientific papers has loosened up the design of its Business & IP Centre to encourage entrepreneurship and innovation.Starting at €8.20
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People Before Strategy: A New Role for the CHRO
Charan, Ram; Barton, Dominic; Carey, DennisArticle HBS-R1507D-ELeadership and People ManagementAlthough people drive every organization's success, research shows that most CEOs undervalue their HR function and their chief human resources officer (CHRO). No wonder, then, that managing human capital is a top challenge for companies. To address it, say the authors, CEOs must redefine and elevate the CHRO role. They should spell out their expectations in a new written contract, focusing on three contributions that the CHRO, as an expert on tal...Starting at €8.20
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The Uses (and Abuses) of Influence
Cialdini, Robert B.; Cliffe, SarahArticle HBS-R1307F-ELeadership and People ManagementThe ability to persuade others to contribute to your efforts is a key skill for managers, for team members--for anyone who wants to elevate the probability of success. Research by leading social scientist Robert Cialdini has found that persuasion works by appealing to certain deeply rooted human responses: liking, reciprocity, social proof, commitment and consistency, authority, and scarcity. In this edited interview with HBR's executive editor, ...Starting at €8.20
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British Library CEO Lynne Brindley on helping to spur business innovation
Brindley, Lynne; Cliffe, SarahArticle HBS-F0711G-ELeadership and People ManagementThe CEO of the British Library explains how the United Kingdom's exclusive repository for rare books, manuscripts, and scientific papers has loosened up the design of its Business & IP Centre to encourage entrepreneurship and innovation.Starting at €8.20
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Where Boards Fall Short
Barton, Dominic; Wiseman, MarkArticle HBS-R1501H-ELeadership and People ManagementThough it's been over a decade since the first wave of post-Enron governance reforms, boards are still failing to provide strong oversight and strategic support for management's efforts to create long-term value. Consider these damning results from a recent McKinsey survey: A mere 34% of directors believe that the boards they serve on fully comprehend their companies' strategies, and just 16% think that their boards have a strong understanding of...Starting at €8.20
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Managing for the Long Term
Bower, Joseph L.; Paine, Lynn S.; Cliffe, Sarah; Barton, Dominic; Manyika, James; Keohane Williamson, SarahArticle HBS-R1703B-ELeadership and People ManagementIn this issue's Spotlight we examine how a focus on maximizing shareholder value--which leads to short-termism for management and boards--can threaten companies' health and financial performance. In "The Error at the Heart of Corporate Leadership," Joseph Bower and Lynn Paine examine the foundations and flaws of agency theory, which views shareholders as the "owners" of a company and is behind the current widespread idea that corporate managers s...Starting at €8.20
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What a Star--What a Jerk (HBR Case Study and Commentary)
Cliffe, Sarah; Rowe, Mary; McKenzie, Chris; McKenzie, Chuck; Jordan, Kathy; Waldroop, JamesArticle HBS-R0108A-ELeadership and People ManagementAfter a long stint in consulting, Jane Epstein has just become a manager at TechniCo. She's trying to get a fix on the various personalities and roles of her new coworkers, and by and large, she seems to have inherited a pretty good team. One's got a lot of social capital built up; another seems to be a natural salesperson. Something about Andy Zimmerman, though, has her worried. At first she can't put her finger on it--maybe he's a bit too aggre...Starting at €8.20