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Why Is the Universe Against Me? (A)
Behfar, Kristin J.; Bodily, Jolene H.Case DARDEN-OB-1069Leadership and People ManagementHasn’t everyone at some point felt as if the universe was conspiring against his or her success? This case narrative tracks the story of Emmett Taylor, an operations manager for a bottling company, as a snow and ice storm bears down on his southeastern U.S. plant. Taylor is already plagued by stress caused by all facets of his life—family, work, and personal health—and this storm is no exception. The story offers an opportunity to discuss time, e...Starting at €8.20
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John Galliano: Defiant Success (B)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-288-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThe company Christian Dior decided to break definitively with John Galliano, accused of going on an anti-Semitic rant. A short video posted on the website of The Sun was what tipped the scale. The video stigmatized Galliano - who was famous among Hollywood celebrities and in the fashion world - as an anti-Semite. Natalie Portman, a Jewish American Oscar-winning actress, stated that she was disgusted after watching the videoStarting at €5.74
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John Galliano: un éxito rebelde (A)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-287Business Ethics and Corporate Social Responsibility, Leadership and People ManagementJohn Galliano (28-11-1960) es un diseñador de moda de Gibraltar que ha ido creciendo en importancia gracias a su particular estilo. Para este diseñador, los años ochenta fueron una época de confusión. No cabe duda de que, en Dior, Galliano consiguió la libertad creativa que necesitaba.Starting at €8.20
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John Galliano: un éxito rebelde (D)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-290Business Ethics and Corporate Social Responsibility, Leadership and People ManagementLa continuidad sin rupturas fue la apuesta de la casa Dior para sustituir a su diseñador estrella. Dior dijo adiós a John Galliano y contrató a Bill Gaytten. Un año después, Galliano pidió disculpas y reconoció que, en el momento de lo sucedido, se encontraba muy enfermo. Se abrió un conmovedor relato sobre su dura infancia y sobre sus demonios interiores.Starting at €5.74
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John Galliano: un éxito rebelde (C)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-289Business Ethics and Corporate Social Responsibility, Leadership and People ManagementSin haber elegido aún un sucesor de John Galliano, antiguo director artístico, Dior presentó, como una continuación natural de su pasarela de alta costura, su nueva colección de joyería de ensueño, inspirada en la danza. El dilema de quién sería el sucesor de la firma estaba todavía en el aire.Starting at €5.74
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The Expropriation of Repsol - YPF - Teaching Note
Costamagna, Rodrigo; Susaeta Erburu, Lourdes; Rodríguez Fernández-Hidalgo, Enriqu; Pin Arboledas, José RamónTeaching Note DPOT-58-EDecision Analysis, Economics, Leadership and People Management, StrategyOn April 17, 2012, the Argentinian government decided to expropriate the largest company in Argentina. The country's president, Cristina Fernández de Kirchner, invited like-minded governors and business leaders to the Casa Rosada, where she announced that the state was declaring 51% of the shares belonging to Repsol-YPF as the public's property and subject to expropriation. The dispute over compensation will not have a diplomatic solution, despit...Starting at €0.00
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John Galliano: Defiant Success (D)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-290-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementDior opted for unbroken continuity when it came to replacing its star designer. Dior said good-bye to John Galliano and hired Bill Gaytten. A year later, Galliano issued an apology and recognized that, at the time of the events, he was very ill. That opened up a moving story about his difficult childhood and his inner demonsStarting at €5.74
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John Galliano: Defiant Success (C)
Rodríguez Fernández-Hidalgo, Enriqu; Susaeta Erburu, Lourdes; Pin Arboledas, José RamónCase DPO-289-EBusiness Ethics and Corporate Social Responsibility, Leadership and People ManagementThough they had not yet chosen a successor to John Galliano (the company's former creative director), Dior presented its new fantasy jewelry collection, inspired by dance, as the natural continuation of its high-fashion runway show. The dilemma concerning who Galliano's successor at the firm would be was still up in the airStarting at €5.74
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Team Conflict: The "Chatty" Accusation at the Customer Support Call Center
Behfar, Kristin J.; Yemen, Gerry; Davidson, Martin N.Case DARDEN-OB-1046-ELeadership and People ManagementThis case is used in Darden's core "Leading Organizations" course and is appropriate for MBA, Executive MBA, GEMBA, and executive education programs. The manager of a baby product company's global customer support center observes friction among her staff about the only Central American employee on the team, whom the North American team members accuse of increasing their call response rate time—thus effectively lowering their pay. When conflict ...Starting at €8.20
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The Global Software Team: Jugaad Needed
Behfar, Kristin J.; Yemen, GerryCase DARDEN-OB-1054-ELeadership and People ManagementThe Global Networks Company (GNC), headquartered in Boston, Massachusetts, made its global footprint in India in 1994 by establishing a presence in Bangalore. Although mainly a sales support office, GNC grew name recognition from its contracts with India’s government to help build nationwide networks. Not quite 20 years later, GNC decided to further invest in India and tapped a manager from the Boston office, Jim Notrika, to establish and then ma...Starting at €8.20