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Roaring Dragon Hotel: A Second Attempt at Modernization
Stephen GraingerCase IVEY-9B12C055-EEntrepreneurship, Leadership and People Management, StrategyThe Roaring Dragon Hotel (RDH), a Chinese state-owned enterprise (SOE), was under pressure to become a profit generating 5-star hotel due to the continued development of the Chinese market economy. As for many SOEs, the RDH was overstaffed, filled with archaic work practices, internal cliques, unsystematic production systems and a dysfunctional motivation system unrelated to performance. During modernization, a number of human resource management...Starting at €8.20
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Roaring Dragon Hotel: Problems Adapting to the Chinese Market Economy
Stephen GraingerCase IVEY-9B17C049-EEntrepreneurship, Leadership and People Management, StrategyBetween 1999 and 2017, the Roaring Dragon Hotel (RDH) evolved from a state-owned enterprise (SOE) into a modern, market-driven 5-star accommodation provider, experiencing a combination of market economy and privatization forces. Its initial operations under the new status progressed from the poor performance and management practices of China’s planned economy to a portfolio of operational and strategic reforms that saw it become semi-privatized i...Starting at €8.20
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Swine Flu Tour
Stephen GraingerCase IVEY-9B09C021-EEntrepreneurship, Leadership and People Management, StrategyAn Australian business professor has just arrived in China with a group of students, when one of the group members comes down with the H1N1 virus. The entire group is hospitalized or quarantined. The professor, who is also the tour director, must determine how to deal with the crisis, and quickly. This case is designed for use in a crisis management course, or in an early class in an international management course to illustrate the sorts of diff...Starting at €8.20
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Fassler Gourmet Singapore: Innovation from a Crisis
Stephen GraingerCase IVEY-9B13C016-EEntrepreneurship, Leadership and People Management, StrategyMartin Fassler’s dynamic entrepreneurial and innovative skills were evident when he saw an opportunity in the smoked marlin market and started his now-successful company, Fassler Gourmet (FG). After coping with the initial challenges that every new entrepreneur faces, he found success in supplying airlines flying out of Singapore, Bangkok and Seoul with original seafood dishes. Airline travel — and FG’s revenues — were decimated by the Asian Fina...Starting at €8.20
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Recruitment at China Sunwah Bank: Guanxi versus Talent
Stephen GraingerCase IVEY-9B14C010-EEntrepreneurship, Leadership and People Management, StrategyThe human resources department at China Sunwah Bank had to decide on 22 new appointments — only 12 of which were officially advertised — to Sunwah Bank’s 28 branches. More than 4,000 applications had been received and the final list of candidates based on merit had been reduced to 48. The department members had spent many hours reading applications and conducting interviews; however, some members had been coping with specific endorsements for cer...Starting at €8.20
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Roaring Dragon Hotel: Problems Adapting to the Chinese Market Economy - Teaching Note
Stephen GraingerTeaching Note IVEY-8B17C049-ELeadership and People ManagementTeaching note for product 9B17C049.Starting at €0.00