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Search results
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Kelman & Beaton, Partners at Law (A)
John S. Haywood-FarmerCase IVEY-9B12C043-ELeadership and People ManagementMichelle Morris, a partner at Kelman & Beaton, Partners at Law (K&B), was upset after a conversation she had just had with her two partners, Jack Beaton and Josh Kelman. Over the past few months, Morris and Kelman had become frustrated with Beaton’s performance. Beaton appeared to have been dedicating increasing amounts of his time to a second business and less to the progress of the firm. Beaton had also taken a rigid stance against the firm’s s...Starting at €8.20
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Patricia Coulter's Dilemma (A)
John S. Haywood-Farmer; Samantha WinklerCase IVEY-9B13C020-ELeadership and People ManagementA graduating fourth-year HBA student faces an ethical dilemma as she struggles to decide which one of two job offers to accept. The situation is complicated by the fact that she has received an exploding offer from one firm and she must respond to it on the same day as she participates in a final-round interview with the other firm. The stakeholders in this case include the student, the two firms, the university and its career-management program,...Starting at €8.20
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Kelman & Beaton, Partners at Law (B)
John S. Haywood-FarmerCase IVEY-9B12C044-ELeadership and People ManagementThis is a supplement to Kelman & Beaton, Partners at Law (A).Starting at €5.74
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Dr. Mak Lap Ming
John S. Haywood-Farmer; Josephine ChiuCase IVEY-9B11D017-ELeadership and People Management, Service and Operations Management, StrategyDr. Mak Lap Ming, an obstetrician and gynecologist who operated two clinics in Wan Chai, Hong Kong, was contemplating retirement. Now that his own child was financially independent and thus relieved some of the pressure on Mak, he was wondering if it made financial sense to retire soon. He also wondered what the immediate consequences of retirement would be and if semi-retirement was a viable option. To that end, he could work with a partner and ...Starting at €8.20
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Ambrose & Bisaro
John S. Haywood-Farmer; Jennifer Xu; Nicole MaisonvilleCase IVEY-9B10D007-ELeadership and People Management, Service and Operations ManagementIn February 2009,the human resources associate at the Toronto office of advertising agency Ambrose & Bisaro (A&B) had just finished interviewing a candidate for one of eight summer internship positions. Due to the economic downturn, A&B anticipated a larger number of qualified applicants for these positions, especially notable in 2009 as many of their direct competitors had scaled back their internship programs. Throughout the interview, the cand...Starting at €8.20
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Making Waves London
John S. Haywood-Farmer; Hayden BielawskiCase IVEY-9B12D001-ELeadership and People Management, Service and Operations ManagementAfter spending two years as the vice president internal for Making Waves London (MWL), Brianna Murphy was ready to assume her elected position of president for the 2011-2012 year. MWL had a mandate to provide affordable and accessible swimming instruction to children with special needs. Her time spent as vice president had convinced her that changes were needed — MWL had grown in recent years and faced a multitude of service issues, from capacity...Starting at €8.20
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Dr. Jack Perry, DDS
John S. Haywood-Farmer; Eleni MitsisCase IVEY-9B07C016-ELeadership and People ManagementDr. Jack Perry, a sole practitioner dentist in a small town in Ontario, had a meeting with one of his employees who suggested that there were several problems in the office. These include: low morale, lack of motivation to grow the business, fill cancellations, follow up on collections, and engage in cross-sell procedures. He had noticed these problems previously but felt unsure about his personnel and business management skills. Using his notes ...Starting at €8.20
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Wayne Eisener's Career Choice
John S. Haywood-Farmer; Jeremy IsenbergCase IVEY-9B07C031-ELeadership and People ManagementWayne Eisener has received two job offers. The first offer is an executive vice-president position at Richmond Hill Mortgages (RHM). The second offer is a junior lawyer position at Weiler and Simons LLP, Barristers and Solicitors. The mortgage company offers a small base salary but potentially large commissions in the long run. The law firm offers a higher base salary and the opportunity to be promoted to partner within five years. However, Eisen...Starting at €8.20
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QiLing Research Hospital
John S. Haywood-Farmer; Kevin LeungCase IVEY-9B09C002-ELeadership and People Management, StrategyThe QiLing Research Hospital (QiLing), located in Beijing, China, headed by Dr. Tien Tzu, CEO, is in a partnership with the China Research Network (CRN). This partnership was formed in an effort to mutually benefit both parties in terms of becoming a leader in health-care quality standards and creating more effective health-care techniques. Due to the intertwined nature of this relationship, the acquisition of human capital for specific positions...Starting at €8.20
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Hooplah Media Group: Managing Independent Contractors
John S. Haywood-Farmer; Jeff GreenspoonCase IVEY-9B07C030-EEntrepreneurship, Leadership and People ManagementThe majority partner in the Hooplah Media Group (Hooplah) of Toronto, Ontario, was trying to decide what to do about one of Hooplah's website design contractors (contractor). The contractor had taken on a project directly with a key contact at JewelWorks Inc., one of Hooplah's largest clients, without going through Hooplah. As an independent contractor, he offered to design a website for JewelWorks Inc. for a lower price than Hooplah's rate. Appa...Starting at €8.20