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From Ladder to Lattice: The New Workforce Imperative
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3881BC-ELeadership and People ManagementScaling the corporate ladder has been the enduring gold standard for personal success since organizational hierarchy was invented at the beginning of the industrial age. However, a confluence of market and demographic forces in the past twenty years has compressed hierarchies, shortened the ladder, and reduced the qualified pool of high-potential employees available to climb it. Another set of business and societal influences has reshaped the Ame...Starting at €8.20
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The Nontraditional Is the New Traditional: Six Trends that have Created a New Workforce Imperative
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3882BC-ELeadership and People ManagementWhy is here and now the time to acknowledge and respond to the notion that corporate structures are morphing from a ladder to a lattice construct? One reason is that six key trends are converging in ways that create an unprecedented workforce challenge for business executives. This convergence is creating sweeping changes in workforce composition, attitudes, and capabilities. This chapter dissects the six trends and illustrates how each is exacer...Starting at €8.20
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Street Child Europe: Growing a Charity
Joerg Dietz; Anna ZampaCase IVEY-9B19C029-EEntrepreneurship, Leadership and People Management, StrategyAt the end of March 2018, the director of the Barcelona office of Street Child, a charity organization with headquarters in the United Kingdom, was looking back at the changes he had introduced in 2017. The Barcelona office was responsible for growing StrStarting at €8.20
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The Journey Toward a Lattice Organization: Implementing the Principles of Mass Career Customization
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3885BC-ELeadership and People ManagementMass career customization (MCC) is a natural evolution from the traditional corporate-ladder path, with its one-size-fits-all approach, and the one-off flexible work arrangement approach of accommodation through point solutions, to a more pragmatic, adaptive lattice model. MCC is a framework that helps enterprises promote multidimensional, customized career experiences. The payback is a more actively engaged and loyal workforce. This chapter exam...Starting at €8.20
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Living in a Lattice World: The Challenges of Evolving the Workplace to Match the Changing Workforce
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3887BC-ELeadership and People ManagementChanges in the demographics of the workforce, the shift toward a knowledge-driven economy, the structure of family life, the evolution of enabling technology, and the nature of work itself are challenging the firmly rooted corporate-ladder model of career progression. A new latticelike model is emerging in its place, opening alternative paths for high-performing, high-potential employees to not only contribute to achieving strategic priorities in...Starting at €8.20
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Kenexa
Joerg Dietz; Chetan JoshiCase IVEY-9B07C004-ELeadership and People ManagementThis case describes the measurement and evaluation of high performance principles of people management in a retail bank by a consulting company. This case serves as a platform for students to deliberate on what is involved in an organization's quest to achieve competitive success through its workforce. A unique strength of the case is that students are asked to quantitatively test their arguments with data provided in an Excel spreadsheet that ac...Starting at €8.20
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Medical Equipment Inc. in Saudi Arabia
Joerg Dietz; Ankur Grover; Laura GuerreroCase IVEY-9B07C042-ELeadership and People Management, Marketing, StrategyA recently hired U.S.-trained sales account manager at Medical Equipment Inc. (Medical Equipment) returned to his office after meeting with the head of the cardiology department at a specialist hospital and research center in Jeddah, Saudi Arabia. He had worked very hard to secure his first sale of US$725,000 for healthcare equipment, but was disheartened when the head of cardiology told him that the hospital's purchasing director intended to giv...Starting at €8.20
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Global Alliance for Trade Facilitation: The Scaling Decision
Joerg Dietz; Candice WhiteCase IVEY-W27836-ELeadership and People Management, StrategyIn January 2020, Philippe Isler, director of the Global Alliance for Trade Facilitation (Alliance), was preparing for the Alliance’s steering group meeting that spring. He needed to set forth a plan on how to scale Alliance operations to deliver on current and proposed projects. The Alliance had only three years left in its current funding cycle, and a long list of projects to complete. Isler knew that meeting the funding governments’ expectation...Starting at €8.20
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Liip: The Path to Holacracy
Joerg Dietz; Adina DortheCase IVEY-W25066-ELeadership and People ManagementOn April 5, 2017, the lead link at Liip AG, in Lausanne, Switzerland, was reflecting on the past seven years. The digital services organization had gone through a rapid development, from a company with a team-based structure led by a top management team tStarting at €8.20
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Why Flexible Work Arrangements Are Not the Answer
Benko, Cathleen; Weisberg, AnneBook Chapter HBS-3883BC-ELeadership and People ManagementFormal flexible work arrangements have been an important step toward increasing work life balance. They provide options other than the traditional workplace expectation that employees will work continuously and full-time and do so consistently in the office. But by focusing on relatively short-term personal situations while ignoring longer-term career implications, FWAs mainly have served as way stations in career paths, sidelining-and even derai...Starting at €8.20