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Social selling: la influencia de la redes sociales en la venta
Chiesa de Negri, Cosimo; Morales, LaiaTechnical Note MN-395Innovation and Change, Leadership and People Management, StrategyEn estos últimos años, estamos viviendo una acelerada transformación en muchos aspectos de nuestra vida profesional y personal. Esto se debe, en gran parte, a la incorporación de las nuevas tecnologías en nuestra rutina diaria. Vivimos en un entorno de cambio constante en el que hemos modificado nuestra manera de comunicarnos, de comportarnos, de relacionarnos, de interactuar o de informarnos, y todo ello, a un ritmo vertiginoso. Aun así, según ...Starting at €8.20
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Elizabeth Arden: Executing Global Supply Chain Re-engineering - Teaching Note
David Wood; Norman GaoTeaching Note IVEY-8B13D017-EService and Operations Management, StrategyTeaching note for product 9B13D017.Starting at €0.00
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Sam’s Pizzeria: Managing Peak Demand
David Wood; Ali Abdel-RazekCase IVEY-9B20D002-EEntrepreneurship, Service and Operations ManagementIn October 2018, the owner of Sam’s Pizzeria (Sam’s) in Orillia, Ontario, needed to determine how he should staff his business to keep up with an increase in demand on Halloween. Halloween had often been a source of frustration, as Sam's struggled to keep up with demand on that day. Providing customers with good-quality pizza and fast delivery was critical to Sam’s success. Not wanting to repeat the mistakes of the past, the owner knew that he wo...Starting at €8.20
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Bombardier Aviation: The Front Substructure Decision - Teaching Note
David WoodTeaching Note IVEY-8B20D011-EService and Operations ManagementTeaching note for product 9B20D011.Starting at €0.00
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Parcel Guard: Keeping Up with Demand - Teaching Note
David Wood; Ali Abdel-RazekTeaching Note IVEY-8B20D005-EService and Operations ManagementTeaching note for product 9B20D005.Starting at €0.00
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Cuentas a Cobrar de Tarjetas de Pago American Express TRS
Perold, Andre F.; Singh, KuljotCase HBS-203S06FinanceAmerican Express (TRS) Co. está considerando una propuesta para titularizar una parte de su cartera de consumo de carga de tarjetas de cobro. En el pasado, se han basado exclusivamente en una subsidiaria financiera cautiva, Credco, para realizar esta función. La estructura de titulación propuesta ha sido presentada por Lehman Brothers y se basa en gran medida de la estructura existente de las bursatilizaciones de tarjetas de crédito por cobrar. L...Starting at €8.20
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Lehman Brothers y la securitización de las cuentas a cobrar de las tarjetas de crédito American Express
Perold, Andre F.; Singh, KuljotCase HBS-203S07FinanceA principios de 1992, Lehman hermanos habían recibido un mandato de su filial, American Express Travel Related Services (TRS) Co., titularizar una parte de su cartera de consumo de carga de tarjetas de cobro. Ahora es 22 de julio y Lehman y TRS acabamos de regresar de un "road show" que se llevó a cabo para convencer a los inversores de los méritos de estos nuevos valores. Lehman tiene ahora el precio de los valores. Debido a que esta es la prime...Starting at €8.20
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Harvard Management Company (2010) (Spanish version)
Perold, Andre F.; Stafford, ErikCase HBS-218S12FinanceIn February 2010, Jane Mendillo, CEO of Harvard Management Company, was reflecting on the list of issues facing Harvard University's endowment in preparation for the upcoming board meeting. The recent financial crisis had vividly highlighted several key issues including the adequacy of short-term liquidity, the effectiveness of portfolio risk management, and the balance of internal and external managers.Starting at €8.20
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Air Canada - Risk Management
David Wood; Craig DunbarCase IVEY-9B10N037-EFinance, StrategyThe chief executive officer (CEO) of Air Canada was reviewing the company's risk management program with the intent to suggest changes to the policy. Risk management was a topic all corporate boards were dedicating time to since the financial collapse of 2008, and boards had come to realize that hard questions needed to be asked about the source of risk, how it was disclosed, how it was to be accounted for and how it was managed. The CEO knew tha...Starting at €8.20
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Target Corporation: The Canadian Decision
David Wood; Tarika MenezesCase IVEY-9B15M057-EStrategyOn December 29, 2014, the recently appointed chief executive officer of Target Corporation, headquartered in Minneapolis, Minnesota, needs to make a difficult decision about the company’s Canadian operations. After the launch of 133 stores since 2013, Target Canada has been plagued with operational challenges, poor sales and intensifying competition and has reported deep losses amounting to over $1.36 billion. Should the company stay in Canada kn...Starting at €8.20