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Teamwork on the Fly (Spanish version)
Edmondson, Amy C.Article HBS-R1204DLeadership and People ManagementPeople must get up to speed quickly on new topics and learn to work with others from different functions, divisions, and cultures. Several project management principles--scoping out the challenge, structuring the boundaries, and sorting tasks for execution--help leaders facilitate effective teaming. Leaders can also foster cross-boundary collaboration by emphasizing purpose, building psychological safety, and embracing failure and conflict. Indi...Starting at €8.20
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Intermountain Health Care (Spanish version)
Bohmer, Richard; Edmondson, Amy C.; Feldman, Laura R.Case HBS-604S16Intermountain Health Care (IHC), an integrated delivery system based in Utah, has adopted a new strategy for managing health care delivery. The approach focuses management attention not only on the facilities where care takes place but also on physician decision making and the care process itself, with the aim of boosting physician productivity and improving care quality, while saving money. This case explores the challenges facing Brent James, e...Starting at €8.20
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Field Service for Corporate Clients (Spanish version)
Frei, Frances X.; Edmondson, Amy C.; Hajim, CoreyCase HBS-606S38Used as part of the first module of a course on Managing Service Operations, which addresses managing the operating role of customers (606-032). Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry standard is to have a technician onsite...Starting at €8.20
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Global Knowledge Management at Danone (A) (Spanish version)
Edmondson, Amy C.; Moingeon, Bertrand; Dessain, Vincent; Jensen, Ane DamgaardCase HBS-610S14StrategyThis case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going Forward. Through informal knowledge marketplaces and sharing networks, Danone had helped managers connect with each other and share good practices peer-to-peer, rather than relying on traditional hierar...Starting at €8.20
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Family Business Governance
Chiner, Alfonso; Tàpies, JosepTechnical Note DGN-657-ECorporate GovernanceThe I Ching - or Book of Changes - referred to by both Confucius and Laozi, though its author is unknown, states: "When the family is in order, all the social relationships of mankind will be in order." The love between a man and a woman is complex. When the family expands, a large group of family members begin to interact. This leads to even greater complexity in the family unit. Each family member has a particular personality and point of view ...Starting at €8.20
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The Family Business: An Introduction
Tàpies, JosepTechnical Note DGN-651-EStrategyThis technical note presents the impact that family businesses can have on different aspects of a country's economy. It discusses the main reasons contributing to their lack of development and continuity and analyzes their particular strengths. It also covers the characteristics associated with the groups of people who may have an interest in the family business and how they relate to one another, along with the different types of family business...Starting at €8.20
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Life Cycles in the Family Business
Tàpies, Josep; Gallo, Miguel ÁngelTechnical Note DGN-652-EStrategyDepending on a family business's stage of development, the types of conflicts that may arise, as well as the best ways of dealing with them, can vary greatly. Proper resolution of the issues associated with each stage should be undertaken far enough in advance. Many common problems can be anticipated and there are well-known methods for managing them. This technical note provides an analysis of the following four typical situations: 1) The tripl...Starting at €8.20
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Succession at Merck KGaA - Teaching Note
Neumann, Frederic A.; Tàpies, JosepTeaching Note DGT-52-ECorporate Governance, Leadership and People Management, StrategyThe case focuses on the issue of succession in terms of family, management and governing bodies. It describes in some detail the period between 1963 and 2000, when Hans Joachim Langmann, the charismatic leader, was at the helm of Merck. It illustrates the consequent internationalization, the research focus on liquid crystals for LC displays instead of pharmaceuticals and the patriarchal leadership style of this time. Next, the five-year stint of ...Starting at €0.00
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Why Employees Are Afraid to Speak
Detert, James R.; Edmondson, Amy C.Article HBS-F0705B-ELeadership and People ManagementIn a word--self-preservation. And they're just as afraid to share innovative ideas as to blow the whistle.Starting at €8.20
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Addleshaw Goddard LLP (Abridged)
Eccles, Robert G.; Edmondson, Amy C.; Weber, JamesCase HBS-413064-ELeadership and People ManagementAddleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever who holds a Ph.D. in Strategic Leadership Development. The mission of the CDC is to improve the capabilities of clients' in-house legal departments by making them better partners wi...Starting at €8.20