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Getting Virtual Teams Right (Spanish version)
Ferrazzi, KeithArticle HBS-R1412JStrategy(1) The right team. Start by assembling qualified people who can work independently and flexibly. Keep the group size small, and divide the labor appropriately. (2) The right leadership. Effective managers foster trust, encourage open dialogue, and set clear goals and guidelines. (3) The right touchpoints. Virtual teammates should meet face-to-face occasionally. This is especially useful when a project kicks off, when someone new comes on board,...Starting at €8.20
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Playing Games with Customers (Spanish version)
Ferrazzi, Keith; Chen, Jane; Zhan, Li; Li, ZhanArticle HBS-F0304BEntrepreneurshipComputer games aren't just for kids anymore, as Chrysler, Coca-Cola, and the U.S. Army are finding out. Whether selling cars or recruiting soldiers, games are attracting a new kind of player.Starting at €8.20
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Managing Change, One Day at a Time
Ferrazzi, KeithArticle HBS-F1407A-ELeadership and People ManagementLeaders trying to transform company culture can learn from an unexpected source: addiction treatment programs. Changing individual behavior is the key--and many of the tenets used by 12-step groups can give managers insight into that difficult challenge and how to overcome it.Starting at €8.20
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Candor, Criticism, Teamwork
Ferrazzi, KeithArticle HBS-F1201F-ELeadership and People ManagementInterviews with executives at top banks and research at 50 companies reveals that the best teams are candid with one another. Three ways to improve teamwork through candor and criticism are: (1) break meetings into smaller groups, (2) choose one person to deliver criticism and break silences, and (3) teach people to be less defensive about honest feedback.Starting at €8.20
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Getting Virtual Teams Right
Ferrazzi, KeithArticle HBS-R1412J-EWith more and more companies doing business in far-flung places and more and more employees telecommuting, virtual teams--those made up of people in different physical locations--are on the rise. Geographic separation can make it challenging for dispersed teammates to communicate and collaborate. But evidence suggests that if virtual work groups are well managed, they can outperform teams with common office space. Consultants at Ferrazzi Greenlig...Starting at €8.20