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Radically Simple IT (Spanish version)
Upton, David M.; Staats, Bradley R.Article HBS-R0803JInformation Technologiesthe difficulty and expense of mapping out all requirements before a project starts because people often cannot specify everything that they need beforehand; the other unanticipated needs that almost always arise once a system is in operation; and the tricky task of persuading people to use and "own" it. Japan's Shinsei Bank emerged during the authors' research as a standout among the companies applying the path-based method. The firm designed, b...Starting at €8.20
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Lean Knowledge Work
Staats, Bradley R.; Upton, David M.Article HBS-R1110G-EService and Operations ManagementMany manufacturing companies and some service firms have reaped considerable benefits by applying variations of the Toyota Production System, a method for making operations "lean" through relentless efforts to increase quality and efficiency and eliminate waste. But conventional wisdom holds that lean principles don't lend themselves to knowledge work, which involves judgment and expertise, not the sorts of repetitive, easily specified tasks foun...Starting at €8.20
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Rick's Dilemma
Segel, Arthur I; Wu, Charles F; Eppler, Ben; Yog, SidCase HBS-215006-EFinanceIn 2014, Rick is serving as a trustee for a large family trust whose principle asset is a plot of prime real estate in the Upper East Side of Manhattan. The land is currently subject to a ground lease which pays $4.6 million annually, with resets every 20 years at 4.5% of the appraised value of the land. The next reset is in 2022, and in the meantime Rick must make a decision on whether it might be better for the trust's beneficiaries to sell the...Starting at €8.20
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Making Room for the Baby Boom: Senior Living, Teaching Note
Wu, Charles F; Eppler, BenTeaching Note HBS-215029-EFinanceTeaching note for case 215003.Starting at €0.00
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SOHO China: Transformation in Progress
Wu, Charles FCase HBS-217023-EFinanceIn 2016 against the backdrop of a challenging Chinese macroeconomic environment, SOHO China, the largest owner and developer of Class-A real estate in Beijing and Shanghai, was struggling to convince analysts of the merits of their new "build-to-hold" strategy. Founded as a merchant builder, the company went public in 2007 raising a record USD 1.9 billion, but the firm, led by Zhang Xin, refocused in 2012 towards a "build-to-hold" strategy in an ...Starting at €8.20
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A Green Forest Grows in Brooklyn: Joint Venturing with the Chinese
Wu, Charles FCase HBS-218010-EFinanceMaryAnne Gilmartin, President and CEO of Forest City Ratner ("Forest City") was planning for yet another protracted discussion over the merits of a green roof for part of her $5 billion dollar new development in Brooklyn. While the low seven-figure cost overrun was to be "value-engineered" and in the scheme of things, this budgeted item was not going to impact the financial success of the project, it had become a heated source of contention. Was ...Starting at €8.20
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Miami Price: Bidding on an Iconic Transit-Oriented Development Site, Teaching Note
Wu, Charles F; McCree, Sayiddah FatimaTeaching Note HBS-218082-EFinanceTeaching note for case 218034.Starting at €0.00
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National Storage Affiliates: The REIT IPO Decision, Teaching Note
Wu, Charles F; Sobral, Arthur R.O.Teaching Note HBS-219027-EFinanceTeaching note for case 219026.Starting at €0.00
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Daewoo Shipbuilding and Marine Engineering
Upton, David M.; Kim, BowonCase HBS-609018-EService and Operations ManagementExplores the journey of aggressive learning and capability building in the operations of a major Korean Shipbuilder. While DSHM had once used its superior learning capability to topple its Japanese competition, it now faced the potential for a similar attack from new Chinese competitors. Without outsourcing some of its work to China, DSHM would become uncompetitive. However, in outsourcing the work, some skills would necessarily have to be transf...Starting at €8.20
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TCS: The MCA 21 Project
Upton, David M.; Staats, Bradley R.Case HBS-609024-ETata Consultancy Services (TCS), a leading outsourced software services provider based in India, must decide whether to bid on a high-profile government project within India. The project, if completed successfully, would mark another step in TCS' progression from a provider of low-cost technical resources to their goal of becoming an end-to-end technology enabled services provider. However, the project was not only complex but also presented cons...Starting at €8.20