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Mancala’s Pizza: Continuous Review
Weiss, Elliott N.Exercise DARDEN-OM-1602Service and Operations ManagementThis exercise introduces Walter Solomon, the general manager at Mancala’s Pizza Restaurant (Mancala’s), an upscale eat-in pizzeria known for using fresh, organic, and sustainable ingredients. In addition to pizzas, it sold a specialty red table wine to accompany the food menu. Solomon was interested in balancing three costs: (1) the annual cost of holding inventory, (2) the annual ordering costs, and (3) the annual stock-out costs using a continu...Starting at €8.20
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Mancala’s Pizza: Periodic Review
Weiss, Elliott N.Exercise DARDEN-OM-1603Service and Operations ManagementThis exercise introduces Walter Solomon, the general manager at Mancala’s Pizza Restaurant (Mancala’s), an upscale eat-in pizzeria known for using fresh, organic, and sustainable ingredients. In addition to pizzas, it sold a specialty red table wine to accompany the food menu. Solomon was interested in balancing three costs: (1) the annual cost of holding inventory, (2) the annual ordering costs, and (3) the annual stock-out costs using a periodi...Starting at €8.20
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Little’s Law: Does Anyone Know Which Time It Is?
Weiss, Elliott N.Exercise DARDEN-OM-1606-EService and Operations ManagementThe effectiveness of manufacturing and service processes can be measured in many ways. Some key measures include throughput time, throughput rate, cycle time, and inventory. In this brief exercise, we define the relationships among these metrics, focusing specifically on a concept called Little’s Law and distinguishing among throughput rate, throughput time, and cycle time—hence the title.Starting at €8.20